Deborah Yolanda Parruque

Master's graduate in International and European Relations from the University of Parma, with a Bachelor's degree in Political Science and International Relations and professional experience in an international NGO. Highly proficient in Italian, with excellent spoken and written communication skills developed through academic studies and professional experience in Italy. During my one-year Civil Service experience at Parma Per Gli Altri NGO, I supported international development projects in Ethiopia, gaining experience in project communication, report writing, digital content management and stakeholder coordination. These responsibilities strengthened my organizational skills, attention to detail, ability to manage multiple tasks and meet deadlines. My international academic experience, including an Erasmus programme in Germany, further enhanced my adaptability, teamwork and ability to communicate effectively in multicultural environments. I am a proactive, reliable and detail-oriented professional with a strong customer-focused mindset, eager to contribute my language skills and organizational abilities to delivering efficient customer support and ensuring a positive customer experience.

• Friendly and empathetic
• Organised and detail-oriented
• Reliable and punctual
• Adaptable to demanding environments