Dhani Paudel

• Registered and established a visionary business network effective yet leading e-commerce network.
• Conducted regular competitor analyses to stay informed on industry trends and adjust pricing strategies accordingly.
• Analyzed website metrics to identify trends, making data-driven decisions to improve user experience and conversion rates.
• Maintained accurate product information by diligently updating database records in a timely manner.
• Provided exceptional customer service by promptly addressing inquiries and resolving issues effectively.
• Oversaw daily operations of e-commerce platform, monitoring system performance and troubleshooting technical issues as needed.
• Developed promotional strategies for seasonal sales events, resulting in increased revenue and brand exposure.
• Helped streamline workflows from e-store, to vendor, to end client and to buyer.
• Enhanced customer experience by optimizing product listings and regularly updating content.
• Coordinated with suppliers to negotiate cost-effective agreements while maintaining product quality standards.
• Worked directly with account managers on new orders.
• Streamlined order processing for increased efficiency and timely delivery of products.
• Managed inventory levels, ensuring optimal stock availability for high demand items.
• Optimized mobile shopping experience by implementing responsive design elements for seamless browsing across devices.
• Coordinated and drove e-commerce and social media platforms.
• Managed affiliate marketing partnerships to drive incremental revenue through strategic collaborations with relevant influencers or websites.
• Collaborated with cross-functional teams on site-wide improvements, enhancing overall functionality and appearance.
• Created visually appealing landing pages that showcased featured products, increasing click-through rates and time spent on site.
• Implemented search engine optimization techniques to increase website visibility and drive organic traffic.
• Developed strong relationships with shipping carriers, negotiating favorable rates while ensuring reliable delivery services for customers.
• Added, updated and removed product from e-commerce systems.
• Assisted in the development of e-commerce policies and procedures, ensuring consistent best practices across the organization.
• Monitored online reviews closely to gather valuable consumer feedback and inform future business decisions regarding product offerings or customer service improvements.
• Drove social media impressions, followers and interactions.
• Collaborated with marketing team to create targeted email campaigns, boosting sales and customer engagement.
• Implemented effective social media strategies to promote brand awareness and drive traffic to the e-commerce platform.
• Configured, added and removed items and images to provide most accurate representation of products on company's web portal.
• Monitored website traffic and customer reviews to evaluate responses to site updates.
• Inspected landing pages, product information and checkout options to verify visual appeal, accuracy and usability.
• Analyzed sales-related data to predict future sales, stock requirements and consumer behaviors.
• Measured and analyzed web site usage data to maximize search engine returns and refine customer interfaces.
• Collaborated with search engine shopping specialists to place marketing content in desired online locations.
• Uploaded digital media to online storefront, auction sites or other shopping Web sites for advertising purposes.
• Managed customer service inquiries and complaints for customer satisfaction.
• Responded to customer issues and resolved complaints by leveraging expert knowledge.
• Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
• Analyzed customer feedback to identify areas of improvement in online shopping experience.
• Improved monthly sales with successful marketing, sales and customer relations approaches.
• Researched and developed new products to meet customer demands.
• Tracked inventory and reviewed retail trends to make timely and proactive business decisions.
• Monitored trends in online retail to identify new opportunities for growth.
• Utilized various analytics tools to track customer behavior and optimize website layout.
• Developed relationships with suppliers to facilitate timely delivery of products.
• Implemented marketing campaigns to increase customer engagement and sales.
• Negotiated with suppliers to secure best prices for products.
• Managed financial tracking, inventory coordination and social media marketing.
• Created promotional campaigns to boost sales and drive customer loyalty.
• Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans.
• Collaborated with supply vendors and distributors to purchase supplies in bulk with favorable discounts.
• Promoted products in online communities through weblog or discussion-forum postings, e-mail marketing programs or online advertising.

• Representing the company and promoting its travel services in the designated country.
• Developing and managing relationships with clients, partners, and stakeholders.
• Ensuring the execution of marketing and sales strategies.
• Managing the local office operations, including budgeting, reporting, and compliance with local regulations.
• Regularly reporting to the head office on market trends, opportunities, and challenges.
• Enhanced partnership collaborations by establishing strong relationships with local stakeholders and organizations.
• Negotiated contracts with vendors and service providers to secure cost-effective solutions that contributed towards overall organizational efficiency.
• The Consultant agrees to use their best efforts to perform the services diligently and professionally.

Description

We are looking for an experienced Managing Director to control and oversee all business operations, people and ventures. You will be the highest-ranking manager in the organization and will be responsible for the overall success of the business. The ideal candidate will be a strategist and a leader able to steer the company to the most profitable direction while also implementing its vision, mission and long-term goals. Very strong crisis management skills will also be essential since the managing director is the one expected to “save” the company in times of need. The goal is to ensure the company is constantly moving towards fulfilling its short-term and long-term objectives and does not diverge from its strategic guidelines.

Responsibilities

• Increased overall company performance by implementing strategic management initiatives and streamlining operations.
• Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.

· Develop and execute the company’s business strategies in order to attain the goals of the board and shareholders

· Provide strategic advice to the board and Chairperson (Proprietor) so that they will have accurate view of the market and the company’s future

· Prepare and implement comprehensive business plans to facilitate achievement by planning cost-effective operations and market development activities

· Ensure company policies and legal guidelines are communicated all the way from the top down in the company and that they are followed at all times

· Communicate and maintain trust relationships with shareholders, business partners and authorities

· Oversee the company’s financial performance, investments and other business ventures

· Delegate responsibilities and supervise the work of executives providing guidance and motivation to drive maximum performance

· Read all submitted reports by lower rank managers to reward performance, prevent issues and resolve problems

· Act as the public speaker and public relations representative of the company in ways that strengthen its profile

· Analyze problematic situations and occurrences and provide solutions to ensure company survival and growth