Diana Castro Lopes

• Drive Business Transformation Journeys for enterprise level clients (B2B), connecting Customers Business aspirations to FARFETCH value proposition
• Act as a trusted advisor to senior leadership, ensuring that architectural decisions are customer-centric, aligned with business goals, and contribute to the overall success of engagements.
• Manager of High Performers team, delivering technology solutions and ensuring they align with Enterprise level client needs, business objectives, and quality standards.

• Lead team of solution architects or cross-functional teams to collaboratively design and implement solutions that balanced customer requirements, to achieve agreed service levels within budget.
• Provide guidance, mentorship, and direction to team members in aligning their efforts towards defined goals.
• Establish documentation standards to capture solution architecture, design decisions, and specifications.
• Pre-sales discovery in order to identify opportunities and enhance FARFETCH´s roadmap for competitiveness, balancing technical expertise with a deep understanding of customer business requirements

• Redesign, implement, and manage changes in business processes, leveraging Farfetch's technological capabilities to optimize workflows, improve efficiency, and drive organizational effectiveness while ensuring proper training and documentation support for successful change adoption
• Project Management, developing detailed project plans, including timelines, milestones, resource allocation, and budgeting.
• Stakeholder Management fostering strong relationships with stakeholders to gain their trust, support, and collaboration throughout the project lifecycle.

Area of expertise: Product Information Management

• Advised clients on methods, technologies, process improvements and training that would increase overall business potential - catalogue performance.
• Participated in drafting service budgeting, advising on areas of possible improvement to reduce costs and service delivery times.
• Maintained proper staffing levels to guarantee timely and accurate deliveries.

• Program Manager
• Master planning for Sustainable Urban Development for a Port Area (Suape Port, brazil).
• Strategic advice, proposing actionable strategies to drive change on a social, environmental, cultural and economic sphere, targeting direct benefits on the surrounding communities.

Total Investment: 7 M R$

• Strategic planning for operational execution;
• Financial analysis (including cost control);
• E2E production management.

• Geotechnical engineer / In-house expert consultant
• Technical assessment, alongside with risk management and mitigation strategies
• E2E Solution proposal

• Accountable for projects delivery, within the approved time, quality, and cost estimates.
• Management of the highest grossing project of the company at the time (+120 direct reports)

Grade: 19/20 - Top 5% of Class

Grade: Top 20% of class