Diogo Maia

• Answered customers' questions, recommended items, and recorded order information.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Arrange and prepared tables for customers to offer memorable experiences to guests and foster repeat business

• Guided groups of up to 5 people on scheduled tours.
• Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
• Managed tour groups by keeping on schedule and quickly handling issues to promote positive experiences.
• Built personal relationships with guests to promote positive experiences.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

• Greeted incoming customers professionally and provided friendly, knowledgeable assistance.

Take orders and serve meals and drinks with professionalism and skill, maintaining high presentation and quality standards.