I like to read a book, play Basketball, play Snooker, Chest, and cook
Dário Bruno De Morais Luinda
Viseu
Summary
The real man is the one who works for your goals and make the different, respect anyone and contribute for a better world. I'm the one who was a young man of dreams, and i worked hard to get my targets. My first job was in restaurant, and then did not stop increasing level. I learned other professionals jobs, worked on Logistics for 4 years, for finance, and now a days a work as ramp agent in the Lisbon airport.
Reliable logistics professional prepared to bring comprehensive experience in ramp services to new role. Known for ensuring smooth flow of operations and maintaining safety standards. Strong focus on collaboration and flexibility, with proven skills in equipment handling and time management.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Ramp Service Agent
Menzies Aviation
Lisbon
02.2024 - 03.2025
- Developed customer service scripts to ensure consistent customer service across all customer service channels
- Developed customer service scripts that increased product knowledge among customer service agents by 100%
- Ground handling operations, assisting the airplane, with big loader and small loader, handle the passenger’s baggages
Financial Administrative
CFAO Motors
Luanda
06.2013 - 09.2023
- Established and maintained efficient office procedures and processes, resulting in a 100% reduction in administrative costs
- Provided administrative support to management, resulting in improved efficiency in daily operations
- Developed and implemented effective policies and procedures for HR, finance, and other administrative functions
Gas Station Manager
PUMA Energy
Luanda
02.2012 - 08.2012
- Achieved sales goals consistently over a period of 7 months, resulting in a promotion to sales manager
- Created reports and documents as requested by the office manager
- ATT: I worked also on Barloworld Equipment as Warehouse operator, picking and dispatching goods, spare parts, and driving ForkLift.
Education
Financial Management
Belas University
Luanda12-2012
Skills
- Teamwork
- Fast Learner
- Computer Skills
- Ability to Multitask
- Microsoft Excel
- Communication
- Customer Service
- Ability to Work in a Team
- Microsoft Office
- Administrative and Clerical Skills
- Knowledge of Warehouse and Transportation Operations
- Coordination Skills
- Ramp service
- Loading and unloading
- Crew assistance
- Heavy lifting
Interests
Certification
- Forklift Hyster, Barloworld Equipment June 2007 – August 2007
- Storeman Warehouse Management, Barloworld Equipment January 2007 – September 2007
- English Course, Barloworld Equipment January 2007 – August 2007
- Fighting Fire Basic Course, ESSA January 2006 – May 2006
- First Aid Training, SOS International
Languages
English
Full Professional
Timeline
Ramp Service Agent
Menzies Aviation
02.2024 - 03.2025
Financial Administrative
CFAO Motors
06.2013 - 09.2023
Gas Station Manager
PUMA Energy
02.2012 - 08.2012
Financial Management
Belas University
Play Basketball, cook, read and travel
I like to play basketball, cook, read, see movies and travel.