Duarte Faria

• Invented new mocktails and cocktails based on trends and requests.
• Prepared cocktails using advanced methods and consistent bar procedures.
• Trained new staff on bar operations, cocktail preparation, and customer service standards.
• Ensured bar was stocked and organised for efficient service delivery to customers.

Resolved customer complaints with diplomacy, maintaining a positive atmosphere.

Assisted bar manager with operations and coached team to ensure seamless service.

Gained experience working abroad in high-pressure environments. and gained experience preparing high-quality cocktails nightly.

• Head Bartender with full responsibility for hotel bar operations, including
• Managed stock control, ordering, waste management, and cocktail production to ensure efficient bar operations.
• Created seasonal cocktail menus that elevated guest experience and showcased creativity.
• Provided high-end service at events, consistently achieving five-star standards in precision and attention to detail.
• And attention to detail required in a five-star hospitality environment.

• Papaya Playa Project (Resort), Mexico
• International Bar Experience - 3 months
• Kept bar stocked and organised for easy access and quick service to customers.
• Took customer orders and prepared drinks following best practices for each type.
• Handled cash transactions and operated point-of-sale systems with accuracy and integrity.

• Bartender
• Completed advanced training in bartending techniques to enhance drink preparation skills
• Sr. Manuel Seafood Bar - Cascais

• Internship - Lisbon Port Authority
• Collaborated with team members to achieve target results.
• Managed complaints with calm, clear communication and problem-solving.
• Maintained clean, safe working environments to eliminate accident risks.