Eduardo Caldeira
Account Manager
Coimbra,Vila Nova de Poiares
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
4
4
years of post-secondary education
8
8
Certifications
Work History
Social Media Manager / Marketing Consultant
Teresa Pelarigo Santos - Advogada
Coimbra, Coimbra
07.2022 - Current
- Increased customer engagement through social media.
- Managed multiple social media platforms, ensuring consistent brand voice and message.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of competition.
- Boosted engagement rates average by 130% with creation of compelling and visually appealing content.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Developed and managed content calendars for each platform to establish timely and relevant posts.
- Analyzed and reported social media and online marketing campaign results.(Facebook ads/Google ads and others)
- Collaborated with team members to develop creative campaigns for social media platforms.
Business Manager/Marketing Manager
R2B ZEN -med.imobiliária E Gestão De Propriedades
Alcobaça, Leiria
06.2013 - 07.2022
- Executed business plans to further strengthen and maximize territory sales and profits.
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions,
- Slashed costs by 10% with external suppliers by implementing internal new departments.
- Increased profitability by 30% in 3 years
- Assisted with hiring process and training of new employees.
- Enhanced customer satisfaction levels by implementing effective feedback system and addressing concerns promptly and efficiently.
- Anticipated financial impact from operational issues and worked with leadership to develop solutions.
- Mentored junior staff members, helping them grow professionally and contribute more effectively to the team''s goals.
- Researched industry and marketplace trends to enhance sales techniques and meet customer needs.
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
Project / Account Manager
Reason to be Design, Lda
Lisbon, Lisbon
01.2005 - 01.2013
- Customer portfolio management
- Meetings with clients and stakeholders
- Projects scheduling and task management
- Monitoring and supervision over 80 projects
- Technical advice and support to customers
- Website development / Wireframe design (UX) / Beta Tester.
- Managed multiple high-priority projects simultaneously, consistently meeting deadlines and exceeding client expectations
- Achieved consistent improvements in project margins by 50% leveraging historical data insights into more effective developing strategies
- Developed strong relationships with clients, fostering trust and confidence in company''s ability to deliver on projects successfully
Project Manager - Peugeot Portugal Account Manager
Havas Worldwide Digital Portugal
1 2007 - 1 2008
- Coordinated national project to reformulate Peugeot Portugal's intranet and extranet
- Managed 7 staff, including webdesigners and web developers
- Managed 12K/monthly fee in digital assets
- Meetings with stakeholders / Progress reports.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals
- Established effective communication among team members for enhanced collaboration and successful project completion
- Coordinated with cross-functional teams to resolve project issues and mitigate risks
- Coordinated cross-functional teams and resolved conflicts, maintaining positive work environment throughout project lifecycle
Education
Graduation (Pre-Bologna) in Management - Tourism and Hotel Management - Business Management
ISPI - Instituto Superior Politécnico Internacional Da Universidade Internacional
Lisboa 11.1998 - 06.2002
Skills
Marketing
Budgeting and forecasting
Project Management
Imovie
Jira
Airtable
Adobe Photoshop
Adobe Illustrator
Microsoft Office
Data analysis
Business strategy
Digital Media
Leadership
Communication
Interpersonal skills
Time management
Websites
Mobilenumber
+351 962 594 170
Personal Information
- Date of Birth: 09/18/1979
- Driving License: A1, A2, A, B1, B
Languages
Portuguese
Native language
English
Advanced
C1
Spanish
Elementary
A2
French
Intermediate
B1
Certification
Google Certificate - Project Execution: Running the Project[Area of certification], [Company Name] - [Timeframe]
Interests
Music
Photography
Karate
Accomplishments
- Slashed costs with external suppliers by implementing internal new departments.
- Increased profitability by 30% in 3 years
- Raised employee productivity by 33% by implementing a program to export mass ads to several portals, reducing the Ad Insertion/hour ratio
- Creating company's corporate image and digital content; responsible for preparing, processing and verifying advertisements for all the company's properties. Choosing company CRM.
- Create a reservation update program indirectly generating a €500.000 annual turnover in 2 years.
- Cooperation in the selection and recruitment processes, and implemented multidisciplinary programs and sectoral procedures.
- Managed 7 staff, including webdesigners and web developers.
- Managed 12K/monthly fee in digital assets
- Meetings with stakeolders / Progress reports
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
HybridRemoteOn-SiteImportant To Me
Work-life balanceWork from home optionCareer advancementTimeline
Google Certificate - Project Execution: Running the Project[Area of certification], [Company Name] - [Timeframe]
11-2023
Google Certificate - Project Plannng: Putting all together
10-2023
Google Certificate - Project Initiation: Starting a Successful Project
09-2023
Linkedin Learning - Agile Project Management with Jira Cloud
05-2023
Google Certificate - Foundations of Project Management
03-2023
Social Media Manager / Marketing Consultant
Teresa Pelarigo Santos - Advogada
07.2022 - Current
APEMIP -Training in the Legal System of Real Estate Mediation
05-2021
APEMIP - Training in Content Marketing, Storytelling, Social Networks and other successful tools in the market real estate.
05-2021
APEMIP - Training in Real Estate Mediation Techniques
04-2021
Business Manager/Marketing Manager
R2B ZEN -med.imobiliária E Gestão De Propriedades
06.2013 - 07.2022
Project / Account Manager
Reason to be Design, Lda
01.2005 - 01.2013
Graduation (Pre-Bologna) in Management - Tourism and Hotel Management - Business Management
ISPI - Instituto Superior Politécnico Internacional Da Universidade Internacional
11.1998 - 06.2002
Project Manager - Peugeot Portugal Account Manager
Havas Worldwide Digital Portugal
1 2007 - 1 2008