Elias Oliveira
Amora,Portugal
Summary
Hands-on butcher, English teacher, and customer service worker with a strong focus on hygiene, order accuracy, and customer care. Supports daily shop operations through careful meat preparation, equipment upkeep, and clear communication with customers and teams.
Overview
1
1
Language
2027
2027
years of professional experience
Work History
Butcher
Pingo Doce
, Portugal
10.2023 - Current
- Cut and ground meats based on daily work orders or specific customer requests.
- Measured and weighed meats to calculate correct prices.
- Supported butchery operations for three years, ensuring quality cuts and customer satisfaction.
- Developed and maintained excellent relationships with customers, building a loyal client base through outstanding service.
- Conducted cleaning and maintenance of butchery equipment to maximise operational efficiency.
- Maintained cleanliness of shop to uphold hygiene standards. and hygienic to reduce risk of cross-contamination.
English Teacher
Schools
, Brazil
01.2018 - 09.2022
- Delivered engaging English lessons to children and teenagers, enhancing language skills and confidence.
- Implemented varied teaching methods to inspire enthusiasm for learning and sustain student motivation.
- Planned lessons with dynamic discussions and exercises to promote engagement.
- Facilitated positive and inclusive classroom dynamics, promoting student participation and collaboration.
Call Centre Agent
Teleperformance
, BRAZIL
- Increased customer satisfaction by offering friendly, helpful and informative customer service.
- Remained calm under pressure to handle customer complaints and solve problems.
- Conducted follow-up calls to customers to ensure satisfaction and address any concerns.
Waiter
Lost Seixal
, Portugal
- Served meals and drinks with professionalism and care, ensuring timely delivery to maintain high standards of service.
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Maintained safe hygiene and food handling standards for full compliance.
- Supported team members during rush hours, demonstrating flexibility and teamwork in a fast-paced environment.
Education
A-Levels -
Erem Padre Osmar Novaes
Brazil12-2017
Skills
- Meat cutter, butcher
- Butchery preparation
- Deboning meat
- Meat preparation
- Meat weighing
- Meat labelling techniques
- Food safety
- Hygiene standards
- Equipment maintenance
- Stock control
- Inventory control
- Customer service
- Attention to detail
Dados pessoais
Nível de escolaridade: Ensino secundário
Languages
English
Upper Intermediate
B2
Timeline
Butcher
Pingo Doce
10.2023 - Current
English Teacher
Schools
01.2018 - 09.2022
Call Centre Agent
Teleperformance
Waiter
Lost Seixal
A-Levels -
Erem Padre Osmar Novaes