Summary
Overview
Work history
Education
Skills
LANGUAGES
Accomplishments
References
Timeline
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Elisa Blavier

Elisa Blavier

Toulouse,France

Summary

21-year-old student pursuing a Hospitality Bachelor, keen to pursue a long-term career with a leading employer.

Strong IELTS Academic achiever with a proven track record demonstrating full ability to thrive in English-speaking environments.

Overview

4
4
years of professional experience

Work history

Front Office Agent

Plaza Hotel Capitole
Toulouse, France
08.2025 - Current
  • Managed check-in and check-out procedures at the former Crowne Plaza 5*
  • Provided concierge services to guests
  • Oversaw billing and invoice processes
  • Handled email and phone correspondence professionally
  • Maintained cash drawer and performed end-of-day balancing
  • Managed OTA duties and reservations efficiently

Front Office Agent

The Yeatman, member of Relais & Châteaux
Porto, Portugal
01.2025 - 03.2025
  • Managed check-in and check-out procedures efficiently
  • Presented luxury establishment services to guests
  • Oversaw billing and payment processes
  • Ensured compliance with 5★ and Relais & Châteaux standards
  • Provided full guest care and support
  • Escorted guests to their rooms
  • Handled emails and phone correspondence professionally
  • Completed Relais & Châteaux and Forbes training

Bartender in a Bar/Restaurant

Old Ambient
Estartit
06.2024 - 08.2024
  • Took and processed customer orders efficiently
  • Prepared a variety of drinks and crafted cocktails
  • Made all types of coffee to guest specifications
  • Restocked and organized bar supplies

Front Office Agent (Internship)

Grand Balcon Hôtel 5*
Toulouse, France
01.2024 - 03.2024
  • Managed check-in and check-out procedures efficiently
  • Handled online and direct bookings
  • Oversaw invoicing and payment processes
  • Provided attentive customer support
  • Processed emails and correspondence professionally
  • Presented luxury establishment services to guests
  • Delivered breakfast and bar service

Night Receptionist for an Event

Festival All in Kizomba
Toulouse
11.2024 - 11.2024
  • Welcomed and assisted guests upon arrival
  • Managed locker room operations efficiently
  • Provided professional bar service to guests

Waitress

Poutine House
Toulouse, France
11.2023 - 06.2024
  • Welcomed and assisted customers, ensuring smooth reception and personalized service
  • Took and processed orders efficiently, preparing and delivering meals promptly
  • Provided attentive table service, enhancing the guest experience
  • Ensured compliance with kitchen and hygiene standards
  • Performed opening and closing procedures of the point of sale

Waitress/ Housekeeper in Bed&Breakfast

Pyrénées Emotions
Malvezie, France
07.2021 - 07.2021
  • Maintained cleanliness and presentation of rooms
  • Set tables and provided attentive service
  • Assisted and supported customers to ensure a positive experience

Education

Bachelor - Hospitality management

TUNON International School
Toulouse, Upper Garonne
09.2023 -

BA - Technical Marketing

University of Toulouse
Tarbes
09.2022 - 11.2022

Baccalaureate with honours - Economics

Henri Matisse High School
Toulouse
09.2020 - 07.2022

Baccalaureate - Art&Design option

Rive Gauche High School
Toulouse
09.2019 - 06.2020

Skills

  • Microsoft Office (Word, Excel, OneNote, PowerPoint)
  • Property Management System (Protel, Mews, Medialog)
  • OTA (Booking, Expedia, Agoda)
  • Amadeus

LANGUAGES

French
Native
English
Fluent
Spanish
Upper intermediate

Accomplishments

As the Former president of the Student Committee at Tunon Toulouse, I was responsible for treasury management and public relations. I oversaw a committee of seven members to ensure the smooth running of organized events.

References

References available upon request.

Timeline

Front Office Agent

Plaza Hotel Capitole
08.2025 - Current

Front Office Agent

The Yeatman, member of Relais & Châteaux
01.2025 - 03.2025

Night Receptionist for an Event

Festival All in Kizomba
11.2024 - 11.2024

Bartender in a Bar/Restaurant

Old Ambient
06.2024 - 08.2024

Front Office Agent (Internship)

Grand Balcon Hôtel 5*
01.2024 - 03.2024

Waitress

Poutine House
11.2023 - 06.2024

Bachelor - Hospitality management

TUNON International School
09.2023 -

BA - Technical Marketing

University of Toulouse
09.2022 - 11.2022

Waitress/ Housekeeper in Bed&Breakfast

Pyrénées Emotions
07.2021 - 07.2021

Baccalaureate with honours - Economics

Henri Matisse High School
09.2020 - 07.2022

Baccalaureate - Art&Design option

Rive Gauche High School
09.2019 - 06.2020

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Elisa Blavier