Elisa Blavier
Toulouse,France
Summary
21-year-old student pursuing a Hospitality Bachelor, keen to pursue a long-term career with a leading employer.
Strong IELTS Academic achiever with a proven track record demonstrating full ability to thrive in English-speaking environments.
Overview
4
4
years of professional experience
Work history
Front Office Agent
Plaza Hotel Capitole
Toulouse, France
2025.08 - Current
- Managed check-in and check-out procedures at the former Crowne Plaza 5*
- Provided concierge services to guests
- Oversaw billing and invoice processes
- Handled email and phone correspondence professionally
- Maintained cash drawer and performed end-of-day balancing
- Managed OTA duties and reservations efficiently
Front Office Agent
The Yeatman, member of Relais & Châteaux
Porto, Portugal
2025.01 - 2025.03
- Managed check-in and check-out procedures efficiently
- Presented luxury establishment services to guests
- Oversaw billing and payment processes
- Ensured compliance with 5★ and Relais & Châteaux standards
- Provided full guest care and support
- Escorted guests to their rooms
- Handled emails and phone correspondence professionally
- Completed Relais & Châteaux and Forbes training
Bartender in a Bar/Restaurant
Old Ambient
Estartit
2024.06 - 2024.08
- Took and processed customer orders efficiently
- Prepared a variety of drinks and crafted cocktails
- Made all types of coffee to guest specifications
- Restocked and organized bar supplies
Front Office Agent (Internship)
Grand Balcon Hôtel 5*
Toulouse, France
2024.01 - 2024.03
- Managed check-in and check-out procedures efficiently
- Handled online and direct bookings
- Oversaw invoicing and payment processes
- Provided attentive customer support
- Processed emails and correspondence professionally
- Presented luxury establishment services to guests
- Delivered breakfast and bar service
Night Receptionist for an Event
Festival All in Kizomba
Toulouse
2024.11 - 2024.11
- Welcomed and assisted guests upon arrival
- Managed locker room operations efficiently
- Provided professional bar service to guests
Waitress
Poutine House
Toulouse, France
2023.11 - 2024.06
- Welcomed and assisted customers, ensuring smooth reception and personalized service
- Took and processed orders efficiently, preparing and delivering meals promptly
- Provided attentive table service, enhancing the guest experience
- Ensured compliance with kitchen and hygiene standards
- Performed opening and closing procedures of the point of sale
Waitress/ Housekeeper in Bed&Breakfast
Pyrénées Emotions
Malvezie, France
2021.07 - 2021.07
- Maintained cleanliness and presentation of rooms
- Set tables and provided attentive service
- Assisted and supported customers to ensure a positive experience
Education
Bachelor - Hospitality management
TUNON International School
Toulouse, Upper Garonne 2023.09 -
BA - Technical Marketing
University of Toulouse
Tarbes 2022.09 - 2022.11
Baccalaureate with honours - Economics
Henri Matisse High School
Toulouse 2020.09 - 2022.07
Baccalaureate - Art&Design option
Rive Gauche High School
Toulouse 2019.09 - 2020.06
Skills
- Microsoft Office (Word, Excel, OneNote, PowerPoint)
- Property Management System (Protel, Mews, Medialog)
- OTA (Booking, Expedia, Agoda)
- Amadeus
LANGUAGES
French
Native
English
Fluent
Spanish
Upper intermediate
Accomplishments
As the Former president of the Student Committee at Tunon Toulouse, I was responsible for treasury management and public relations. I oversaw a committee of seven members to ensure the smooth running of organized events.
References
References available upon request.
Timeline
Front Office Agent
Plaza Hotel Capitole
2025.08 - Current
Front Office Agent
The Yeatman, member of Relais & Châteaux
2025.01 - 2025.03
Night Receptionist for an Event
Festival All in Kizomba
2024.11 - 2024.11
Bartender in a Bar/Restaurant
Old Ambient
2024.06 - 2024.08
Front Office Agent (Internship)
Grand Balcon Hôtel 5*
2024.01 - 2024.03
Waitress
Poutine House
2023.11 - 2024.06
Bachelor - Hospitality management
TUNON International School
2023.09 -
BA - Technical Marketing
University of Toulouse
2022.09 - 2022.11
Waitress/ Housekeeper in Bed&Breakfast
Pyrénées Emotions
2021.07 - 2021.07
Baccalaureate with honours - Economics
Henri Matisse High School
2020.09 - 2022.07
Baccalaureate - Art&Design option
Rive Gauche High School
2019.09 - 2020.06