Elisa Millier
Porto
Summary
Versatile and internationally-minded professional with over a decade of experience across digital media, brand strategy, and creative industries.
Overview
18
18
years of professional experience
Work History
Account Manager
Spotify Advertising
09.2023 - Current
- Expert in Spotify Advertising Products and Integration Tools
- Increased client satisfaction by building strong relationships and addressing their needs in terms of marketing strategy
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
- Improved productivity by implementing best practices in organization and time management.
Studio Director
Inkfabrik Design Studio
01.2013 - 01.2023
- Creating design collections for the Home fashion and fashion industries for France, UK, Belgium, Germany, USA, Japan
- Managed successful projects from concept to completion, ensuring client satisfaction with on-time delivery and exceptional results.
- Oversaw financial management of the studio, including budgeting, forecasting, invoicing, and expense tracking to maximize profits while minimizing costs.
- Developed strong client relationships through transparent communication and consistently delivering high-quality work on time.
- Mentored junior team members, providing guidance in professional development and technical skills.
- Negotiated favorable contracts with vendors and suppliers to ensure quality products at competitive prices.
- Exhibitions at International Fairs
Designer
Studio Sylvie Martel Design
01.2008 - 01.2013
- Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
- Developed innovative design concepts for improved brand recognition and customer engagement.
- Presented creative solutions to client challenges, resulting in high levels of client satisfaction and repeat business opportunities.
- Used Adobe Creative Suite to create designs for use in the Textile Industry.
- Obtained approval of concepts by submitting rough drafts to management or to client.
- Leveraged industry knowledge and emerging trends to build innovative messaging and bring design concepts to fruition.
Education
Spotify Trainings
01.2024
Bachelor Degree - History of Art
Ecole Du Louvre
Paris01.2007
Graphic design
LISAA
Paris01.2004
Skills
- Digital Advertising
- B2B
- Communication
- Marketing strategy
- Product Expertise
- Media Planning
- Salesforce / Outreach / Adobe creative suit
- Campaigns Optimization
- Account management
- Teamwork and collaboration
- Upselling
- Cross-functional collaboration
- Revenue growth
- Performance tracking
- Sales expertise
Language
French Mothertongue
English Fluent
Portuguese Fluent
German Professional
Timeline
Account Manager
Spotify Advertising
09.2023 - Current
Studio Director
Inkfabrik Design Studio
01.2013 - 01.2023
Designer
Studio Sylvie Martel Design
01.2008 - 01.2013
Spotify Trainings
Bachelor Degree - History of Art
Ecole Du Louvre
Graphic design
LISAA
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