Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Emilio Alejandro Goyes Troya

Lisbon,11

Summary

I am a dynamic and persuasive communicator with proven leadership experience in international and community based environments. Skilled in public speaking, negotiation, and audience engagement. Strong interpersonal abilities, confidence under pressure, and the capacity to influence and motivate others.

Overview

7
7
years of professional experience

Work History

Ambassador

Student Success Global
03.2025 - Current

Serve as an ambassador supporting Ecuadorian international students during their transition to Europe. Responsibilities include:

  • Welcoming students at the airport
  • Assisting with bureaucratic procedures (bank account setup, transportation cards, mobile data plans)
  • Supporting initial grocery shopping and daily logistics
  • Teaching public transportation navigation
  • Providing cultural, academic, and city orientation
  • Acting as a primary point of contact to ensure smooth integration

Community Manager

Student Success Global
06.2023 - Current
  • Managed and expanded the company’s online community by creating and scheduling social media content, engaging with followers, and building relationships with students and partners. Strengthened brand visibility and maintained consistent communication across digital platforms to enhance engagement and outreach.

Promoter

Pluscad Drinks
06.2022 - 09.2022
  • Supported the launch of the Bull Beer Tequila brand. Managed logistical support for events and points of sale, conducted product demonstrations and tastings, attracted new customers, increased sales, and promoted brand awareness through targeted campaigns and social media growth initiatives.

Sales Advisor

Bikehouse
07.2021 - 08.2021
  • Provided detailed information regarding technical specifications of bicycles, models, and complementary accessories. Applied sales techniques to identify customer needs and preferences, delivering tailored solutions and recommendations to maximize customer satisfaction and sales performance.

Call Center Executive

Plus Wireless
01.2021 - 06.2021
  • Focused on credit card sales. Engaged prospective clients, presented financial benefits, and effectively handled objections to close sales.

Waiter

Cadillac Wings
07.2020 - 12.2020
  • Delivered high-quality customer service in a fast-paced restaurant environment. Responsible for taking orders, serving food and beverages, and ensuring a positive dining experience.

Radio Announcer

Radio Municipal FM 102.9
07.2019 - 07.2019
  • IInvited guest speaker discussing bird diversity in Ecuador on a program hosted by Juan Carlos Boada.

Education

High School Diploma -

Liceo Los Alamos
Quito, Ecuador
07-2024

Bachelor of Administration - Business Administration And Management

ISCTE
Lisbon, Portugal
09-2025

Skills

  • Data Analysis
  • Conflict Resolution
  • Negotiation
  • Market Research
  • Customer Relationship Management
  • Communication
  • Sales Presentation
  • Cross-Cultural Communication
  • Persuasive Communication
  • Microsoft Excel
  • Social Media Management
  • Content Creation
  • Customer Acquisition
  • Brand Promotion
  • Relationship Building
  • Public Speaking

Accomplishments

  • School Merit 2020
  • School Merit 2021
  • School Merit 2022
  • School Merit 2023
  • Journalism Diploma
  • Poetry Diploma
  • Patriotism Recognition
  • Math Competition Diploma
  • Spelling Bee in English Diploma
  • Student Council President Diploma
  • Children´s International Summer Village (CISV) Representative

Languages

Spanish: First Language
English: C2 Proficient
Portuguese: C1 Advanced

Timeline

Ambassador

Student Success Global
03.2025 - Current

Community Manager

Student Success Global
06.2023 - Current

Promoter

Pluscad Drinks
06.2022 - 09.2022

Sales Advisor

Bikehouse
07.2021 - 08.2021

Call Center Executive

Plus Wireless
01.2021 - 06.2021

Waiter

Cadillac Wings
07.2020 - 12.2020

Radio Announcer

Radio Municipal FM 102.9
07.2019 - 07.2019

High School Diploma -

Liceo Los Alamos

Bachelor of Administration - Business Administration And Management

ISCTE
Emilio Alejandro Goyes Troya