Paige-Annalise Mitchell

As a Clinical Coder within the NHS, I am responsible for:

Clinical Coding:

• With over 6 years of experience as a Clinical Coder and certifications in medical terminology, I apply my in-depth coding knowledge to ensure the accurate and consistent application of codes to patient records.
• Effectively check and code relevant clinical information from clinic letters, ensuring all entries are accurate and actioned appropriately to ensure patient safety. Ensuring all clinic letters requiring action are promptly passed to the relevant party, ensuring a streamlined process and minimising delays in patient care.
• Utilise my extensive knowledge to assess information provided and make informed decisions on whether further action is needed by a GP. This includes evaluating the urgency and clinical significance of each letter received.

• Administration Duties:
  Perform essential administrative tasks, including managing patient recalls, handling patient registrations, and dealing with out-of-area procedures. Previous extensive knowledge in Summarising, allowing me to be able to correctly redact relevant medical information from a patients record to ensure their medical record is accurate and correct.

• Safeguarding Lead Role:
  Act as one of the safeguarding leads within the practice, attending safeguarding meetings with external agencies to report concerns related to children's welfare within the practice.
  Ensure that all concerns raised are accurately documented and that meeting minutes are appropriately recorded in each relevant patient's record to support their ongoing safety and care.
• Maintain detailed and accurate minutes of safeguarding meetings, ensuring that all actions and decisions are recorded and communicated effectively for clinical use.

Previous Administrator within the NHS to which I was responsible for:

• Scanning, Processing, and Coding: Efficiently scan, process, and code incoming mail, prescriptions, and patient registrations to ensure accurate record-keeping.
• Task Management: Initiate and complete tasks related to patient queries, ensuring timely and effective resolutions.
• Chaperoning: Provide professional chaperoning services to ensure patient comfort and safety during medical examinations.
• Safeguarding Administration Lead: Take on the responsibility of safeguarding administrative duties, ensuring that all concerns are documented and followed up in compliance with safeguarding protocols.
• Professional Communication: Manage professional email correspondence, ensuring clear and timely communication with patients, staff, and external parties.
• Phone Handling: Answer phone calls promptly and efficiently, providing information, resolving queries, and directing calls to the appropriate departments.
• Reception Desk Operations: Manage reception desk duties, including greeting patients, scheduling appointments, and handling general inquiries.
• Staff Training: Assist in training new staff members, providing guidance and support to ensure they are equipped to perform their roles effectively.

• Training: CPR training – 27/06/23
• Clinical coding in General Practice – 15/06/23
• SystmOne Workshop Safeguarding – 19/05/22
• Medical terminology - 03/12/19
• Workflow Go Administrator – 28/08/19

Previous Shop Assistant for SPAR to which I was responsible for,

• Independent Work: Demonstrate the ability to work efficiently, managing tasks and responsibilities with minimal supervision.
• Customer Service: Attend to customer needs promptly and professionally, ensuring a high level of satisfaction and service.
• Opening and Closing Procedures: Manage opening and closing duties, including securing premises independently and ensuring the smooth start and end to each working day.
• Cash Handling and End-of-Day Reconciliation: Oversee cashing up at the end of the day, ensuring accuracy in till reconciliation.
• Till Management: Operate tills efficiently, processing transactions and handling payments accurately.
• Stock Management: Conduct regular stock checks, ensuring inventory is well-maintained and stock levels are appropriately managed.
• Staff Training: Provide training and support to new staff members, ensuring they are equipped with the necessary skills to perform their roles effectively.

Previous Steward for Kingfisher Guarding to which I was responsible for:

• Public Safety Management: Ensure the safety and security of attendees at events and festivals, providing a secure environment for all participants.
• Crowd Control: Actively monitor and manage crowd flow to prevent overcrowding, ensuring a comfortable and safe experience for the public.
• Vigilance and Security Monitoring: Remain vigilant for any suspicious activity, proactively identifying potential risks and responding accordingly to maintain safety.
• Customer Service: Address public inquiries and requests promptly, providing assistance and ensuring attendees feel safe and supported throughout the event.
• Incident Response: Respond effectively to incidents or emergencies, ensuring quick and efficient action to mitigate risks and protect public safety.