Emmanuel Amajor
Industrial Chemist
Lisbon
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-
oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Personal Assistant
Abia State Youth-Empowerment
Umuahia
02.2014 - 10.2015
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Documented and distributed meeting notes to identify, analyze and improve workflows.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.
Mathematics Tutor
National Youth Service Corps, NYSC
Emohua, Rivers State
03.2013 - 02.2014
- Supported students with helpful study habits and exam strategies.
- Designed age-appropriate math activities to help student progress.
- Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
- Met with students and discussed educational goals and expectations.
Education
Bachelor of Science - Industrial Chemistry
Abia State University
Abia State, Nigeria 09.2007 - 09.2011
Skills
Complaint resolution
undefinedCertification
Diploma in Computer Operations
Timeline
Personal Assistant
Abia State Youth-Empowerment
02.2014 - 10.2015
Mathematics Tutor
National Youth Service Corps, NYSC
03.2013 - 02.2014
Diploma in Computer Operations
09-2008
Bachelor of Science - Industrial Chemistry
Abia State University
09.2007 - 09.2011
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