Ethy Lima Da Conceicao Neto

Fast4serv Ltd

02.2019 - Current

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Scheduled office meetings and client appointments for staff teams.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Created and maintained databases to track and record customer data.
Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.

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