Fabrizio Ubbriaco
Sales Account Manager / Technical Solution Agent
Lisbon,11
Summary
Results-oriented Digital Marketing Expert with almost three years of experience in developing and coordinating marketing materials to enhance brand visibility and drive customer engagement. Skilled in project management, cross-functional collaboration, and strategic planning to ensure timely delivery of high-quality marketing assets.
Overview
2025
2025
years of professional experience
12
12
years of post-secondary education
6
6
Languages
Work History
Web implementation Specialist
Google
4 2024 - Current
- Company Overview: Google via vendor, Lisbon
- Communicate with advertisers and internal sales and services teams via phone, email, chat and video conferences;
- Perform and verify the implementation of web-based products;
- Give guidance, support, and train customers on how to use the products;
- Deliver high quality service to your customers, exceeding client expectations and quality scoring measures
- Google via vendor, Lisbon
Inside Sales Representative & Account Manager
Google
09.2022 - 04.2024
- Daily meetings with B2B and B2C clients and Agency partners: conducting performance reviews, sharing best practices and guidance to Marketing Optimization.
- Actively seek out new sales opportunities through cold calling, networking and social media connections.
- Establish a trust relation with key decision makers in the marketing industry and serve as a consultant for their online advertising strategy;
- Google Ads account management: analysis of campaigns data, identify new areas of improvement and find new strategies to drive better results.
- Monitoring campaign performances, make data driven decisions to improve key metrics on the accounts.
- Provide strategic campaign support and advertiser training to educate your clients.
- Data Analysis: provide insights to the clients, using tools to track campaigns performance, identify new trends
- Direct experience with content management tools such as: Canva; Wordpress; Adobe suite
- Analysed market trends and demand to develop accurate pricing strategies
- Experience using CRM such as: Salesforce, Zapier and Hubspot.
- Used CRM software to maintain detailed contact logs and account records.
- Managed friendly and professional customer interactions.
- Conducted weekly review meetings with fellow Inside Sales Representatives to share insights and collaborate on strategies for improvement.
CONTENT REVIEWER
Teleperformance
01.2022 - 07.2022
- Company Overview: Teleperformance, Lisbon
- Ability to work independently and remotely, as well as in a team
- Moderate content from Social Media in accordance with Policies and Rules
- Strong Attention to detail, in order to deliver a better experience for online users
- Content reviewing
- Teleperformance, Lisbon
LANGUAGE OPERATOR
Angi
11.2020 - 11.2021
- Daily Assistance to Chinese immigrants based in the Italian Regions of Lombardy and Piedmont
- Covid 19 procedure explanation in their native language
- Daily meetings with the mediators group in order to decide which strategy to opt out for the months incoming
CONTENT TRANSLATOR
Università degli studi internazionali di Roma
03.2020 - 06.2020
- Company Overview: Università degli studi internazionali di Roma, Rome
- Translation of scientific articles from Chinese to Italian language
- Adaption of existing translations to meet style guidelines
- Phraseology Check in accordance with technical staff
- Translation Localization
- Università degli studi internazionali di Roma, Rome
Education
Master of Arts - conference interpreting and specialized translation
Università Degli Studi Internazionali Di Roma
Rome, Rome 05.2019 - 12.2021
Bachelor - Linguistic mediation
Università Per Stranieri Di Siena
09.2015 - 12.2018
Advanced training program - Business Internationalization
TOChina Hub
Turin 05.2021 - 08.2021
No Degree - Advanced Chinese Language
Chongqing University
Chongqing 05.2019 - 08.2019
No Degree - Intermediate Chinese Language Course.
Nanjing University
05.2016 - 12.2016
HIGH SCHOOL DIPLOMA - undefined
Liceo Classico Bernardino Telesio
09.2010 - 06.2015
Skills
- Project Management
- Marketing Strategy Development
- Content Creation and Coordination
- Budget Management
- Strong Communication and Collaboration Skills
- Attention to Detail
- Market Research and Analysis
- Client management
- Excellent Communication
- Analytical Thinking
- Analytical Skills
Profile - Aboutme
Accomplished Language Expert, with Sales and Digital Marketing and with customer management experience applied in lots of industries. Rich experience in incorporating digital Skills across diverse cultural environment, seeking to leverage these abilities to contribute to your dynamic team. Decisional and active player when it comes teamwork and take decisions.
Extracurricular Activities
Language Support for international students, Università per stranieri di Siena, Siena, 09/01/17, 10/01/18, Assistance for foreign students.
Personal Information
- Place of Birth: Cosenza
- Date of Birth: 02/06/96
- Nationality: Italian
- Driving License: B
Timeline
Inside Sales Representative & Account Manager
Google
09.2022 - 04.2024
CONTENT REVIEWER
Teleperformance
01.2022 - 07.2022
Advanced training program - Business Internationalization
TOChina Hub
05.2021 - 08.2021
LANGUAGE OPERATOR
Angi
11.2020 - 11.2021
CONTENT TRANSLATOR
Università degli studi internazionali di Roma
03.2020 - 06.2020
Master of Arts - conference interpreting and specialized translation
Università Degli Studi Internazionali Di Roma
05.2019 - 12.2021
No Degree - Advanced Chinese Language
Chongqing University
05.2019 - 08.2019
No Degree - Intermediate Chinese Language Course.
Nanjing University
05.2016 - 12.2016
Bachelor - Linguistic mediation
Università Per Stranieri Di Siena
09.2015 - 12.2018
HIGH SCHOOL DIPLOMA - undefined
Liceo Classico Bernardino Telesio
09.2010 - 06.2015
Web implementation Specialist
Google
4 2024 - Current
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