FALLON VALIM
Sao Roque
Summary
Talented with expert team leadership, planning and organizational skills. Excellent customer service skills. I work well as a team leader or can also work independently. Can handle daily activities and meet customer needs.
Overview
14
14
years of professional experience
Work History
RENTAL OFFICER
Sacramento Portuguese Hall
Sacramento
01.2019 - 06.2023
- Responded quickly to customer inquiries, answering questions and offering insight into procedure's.
- Kept up-to-date rental records and customer information.
- Determined clients' needs and helped select appropriate rentals fulfilling requirements.
- Addressed guest complaints and resolved issues to promote satisfaction.
OFFICE MANAGER
Azevedos Landscape & Maintenance
Sacramento
03.2020 - 05.2023
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Managed office operations while scheduling appointments for department managers.
MANAGER
Woodstock Pizza
Chico
04.2009 - 12.2014
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
Education
Master Aesthetician
Beauty College
Certified Bartender
ABC Bartending
Skills
- Customer Satisfaction
- Customer Interaction
- Verbal and Written Communication
- Menu Memorization
- Cash Handling
- Team Leadership
- Scheduling
- Time Management
- Making Reservations
Timeline
OFFICE MANAGER
Azevedos Landscape & Maintenance
03.2020 - 05.2023
RENTAL OFFICER
Sacramento Portuguese Hall
01.2019 - 06.2023
MANAGER
Woodstock Pizza
04.2009 - 12.2014
Master Aesthetician
Beauty College
Certified Bartender
ABC Bartending