FALLON VALIM
Sao Roque
Summary
Talented with expert team leadership, planning and organizational skills. Excellent customer service skills. I work well as a team leader or can also work independently. Can handle daily activities and meet customer needs.
Overview
14
14
years of professional experience
Work History
RENTAL OFFICER
Sacramento Portuguese Hall
01.2019 - 06.2023
- Responded quickly to customer inquiries, answering questions and offering insight into procedure's.
- Kept up-to-date rental records and customer information.
- Determined clients' needs and helped select appropriate rentals fulfilling requirements.
- Addressed guest complaints and resolved issues to promote satisfaction.
OFFICE MANAGER
Azevedos Landscape & Maintenance
03.2020 - 05.2023
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Managed office operations while scheduling appointments for department managers.
MANAGER
Woodstock Pizza
04.2009 - 12.2014
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
Education
Master Aesthetician
Beauty College
Certified Bartender
ABC Bartending
Skills
- Customer Satisfaction
- Customer Interaction
- Verbal and Written Communication
- Menu Memorization
- Cash Handling
- Team Leadership
- Scheduling
- Time Management
- Making Reservations
Timeline
OFFICE MANAGER
Azevedos Landscape & Maintenance
03.2020 - 05.2023
RENTAL OFFICER
Sacramento Portuguese Hall
01.2019 - 06.2023
MANAGER
Woodstock Pizza
04.2009 - 12.2014
Master Aesthetician
Beauty College
Certified Bartender
ABC Bartending
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