Summary
Overview
Work History
Education
Skills
Personal Information
Additional Information - Social And Communication Skills
Timeline
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Fábio Duarte Pereira

Fábio Duarte Pereira

IT Hardware Technician

Summary

I'm a professional with more than 15 years of experience in the IT and technology sector, with a solid background in troubleshooting, problem resolution. I work as a certified Technician by Apple, with extensive experience in hardware maintenance, with attention to detail, ensuring high-quality standards and customer satisfaction.

I'm currently transitioning into the field of Software Testing, aiming to apply my problem-solving skills and analytical expertise, along with my drive to learn and grow professionally.

I'm motivated by quality and continuous improvement, I am eager to contribute to ensuring the excellence of software products, focusing on testing software to ensure its proper functionality, quality, and performance, while enhancing the user experience.

Overview

17
17
years of professional experience
6071
6071
years of post-secondary education
3
3
Languages

Work History

IT Hardware Technician

Satfiel Lda
01.2008 - Current
  • 15 years of experience in the IT and new technologies sector.
  • Repair of all types of Apple devices, as a certified and authorized technician by the brand, since 2012.
  • Repair of various types of equipment, from mp3 players to hoverboards, computers, monitors, consoles, smartphones, and printers.
  • Quality tests on computer accessories and components, mices, headphones, RAM memories, external cases for hard drives.

Sales Account Manager

Satfiel Lda
12.2012 - 08.2014
  • Specialist in all types of parts and accessories for large and small household appliances, TV, sound and video, smartphones, beauty and personal care, with customer service and support for end customers, as well as professional customers.
  • Cataloging of articles in the online store, and order management in the BackOffice.
  • National and international prospecting of suppliers.
  • Orders to suppliers, and management of RMAs.

Education

ISTQB Certified Tester Foundation Level (CTFL) V3.1 -

ISTQB International Software Testing Qualifications Board

Quality Assurance Tester Academy -

Rumos IT Training & Consulting Services
10.2022 - 03.2023

Introduction To Software Testing -

Coursera

Automatic Testing + Software Testing Course -

Udemy

INGLÊS UPPER-INTERMEDIATE (B2.2) - undefined

Lancaster College Amarante
10.2021 - 06.2022

APPLE MACOS X V10.7 TROUBLESHOOTING - undefined

Rumos Prometric Test Center

APPLE MACINTOSH SERVICE CERTIFICATION - undefined

Rumos Prometric Test Center

Professional Marketing Course - 12th Grade -

Gest H - Consultores De Recursos Humanos, Lda

Skills

    Ease of Learning New Software

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Personal Information

  • Date of Birth: 06/19/88
  • Nationality: Portuguese

Additional Information - Social And Communication Skills

I consider myself an honest person who respects everyone, dedicated and always ready to learn more and expand my knowledge, sharing it with colleagues. I am motivated, resilient, and believe that with effort and dedication, we can achieve our goals.

Timeline

Quality Assurance Tester Academy -

Rumos IT Training & Consulting Services
10.2022 - 03.2023

INGLÊS UPPER-INTERMEDIATE (B2.2) - undefined

Lancaster College Amarante
10.2021 - 06.2022

Sales Account Manager

Satfiel Lda
12.2012 - 08.2014

IT Hardware Technician

Satfiel Lda
01.2008 - Current

APPLE MACOS X V10.7 TROUBLESHOOTING - undefined

Rumos Prometric Test Center

APPLE MACINTOSH SERVICE CERTIFICATION - undefined

Rumos Prometric Test Center

ISTQB Certified Tester Foundation Level (CTFL) V3.1 -

ISTQB International Software Testing Qualifications Board

Introduction To Software Testing -

Coursera

Automatic Testing + Software Testing Course -

Udemy

Professional Marketing Course - 12th Grade -

Gest H - Consultores De Recursos Humanos, Lda
Fábio Duarte PereiraIT Hardware Technician