Fernando Barros
Rua Mato do Moinho, 3,2640
Summary
I’m a business consultant with 30 years of professional experience in the implementation, management, product management and sales of large solutions in several industries with a special focus on the aeronautic industry, health business, and telecommunications.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
35
35
years of professional experience
Work History
Business Unit Director
ITGEST
Almada
04.2023 - Current
- Increased overall business unit performance by implementing strategic initiatives and driving operational excellence.
- Developed and executed business plans for sustainable growth, achieving significant year-over-year revenue increase.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Restructured the organization of the business unit to better align with strategic objectives and enhance overall efficiency.
- Implemented data-driven decision-making processes to identify untapped market opportunities and capitalize on them effectively.
Digital Products Director (Internet Of Things – IoT)
Future – Compta
Mira Flores
09.2020 - 03.2023
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Drove business expansion by identifying new markets, conducting research, and developing targeted marketing campaigns.
- Evaluated scripts to identify creative strategies and resource needs.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Interacted well with customers to build connections and nurture relationships.
Project Director/ Project Manager
CASR
01.2019 - 01.2020
- Working mostly in Saudi Arabia (Riyadh) to implementing a broadly Digital Transformation project for KSA Civil Aviation Authority.
- Streamlined communication channels with stakeholders, resulting in improved collaboration and decisionmaking.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Developed and implemented project plans and budgets to ensure successful execution.
- Facilitated workshops to collect project requirements and user feedback.
- Traveled to other company locations for temporary assignments, meetings or training.
- Developed and oversaw project operations and managed multi-functional issues through resolution.
- Developed comprehensive project plans that clearly outlined key milestones, resource allocation, and risk mitigation strategies.
- Delivered high-quality results by adhering to industry best practices and maintaining a detail-oriented approach throughout each project phase.
Former Partner / Still as consultant
Via Digital
01.2018 - 01.2019
- I found Via Digital to be a different IT company in Angolan market, most focused in ERP, security and Aviation.
Former Partner / Still as consultant
IT Lider
01.2017 - 01.2018
- I found IT Lider inside the biggest Agriculture group in Angola
- The aim of this company was supporting the others 15 companies of the group, as at the same time consolidate his position in Angolan it market.
IT Leader
Merap Consulting
01.2014 - 01.2017
- As IT Leader I had the responsibility for the company infrastructure, all projects implementations and IT research
- Merap Consulting had the responsibility to implement a national scope projects for Angolan justice ministry
- In other clients Merap Consulting does IT modernization, several solutions implementations, training and infrastructures maintenance
- Angolan Justice Ministry and Merap, awarded me with formal recognition for the good job done.
- Developed comprehensive disaster recovery plans, ensuring business continuity in case of unforeseen events or emergencies.
- Enhanced IT infrastructure by implementing strategic technology upgrades and streamlining system processes.
- Coordinated large-scale technology migrations to minimize disruption while enhancing overall system capabilities.
- Implemented and maintained technology and software budget.
- Managed life cycle replacement of hardware and software.
- Evaluated emerging technologies for their potential impact on organizational goals, recommending viable solutions as needed.
- Oversaw budget management for the IT department, allocating resources effectively while minimizing costs where possible.
- Championed employee training programs on new technologies, empowering staff members to adapt quickly to changes in the industry landscape.
- Implemented cybersecurity measures to protect sensitive company data and maintain compliance with industry standards.
- Negotiated contracts with vendors, securing cost-effective services for the organization''s IT needs.
- Streamlined helpdesk operations by implementing standardized ticketing systems for more effective issue resolution.
- Managed the procurement process for IT hardware and software, ensuring timely delivery of necessary equipment to support ongoing projects.
- Wrote strategic business plans outlining need for departmental information technology resources.
Product Manager/Project Manager Transports
CGI
01.1998 - 01.2014
- As Engagement Manager, I coordinate one of the biggest projects of Logica, GO – Airport Operational Data Base (AODB) and RMS resource management system that can manage centrally several airports
- This product supports all the 10 ANA airports, having each one an average of 10 interfaces with auxiliary systems (flight information system for passengers, baggage handling system, gate management)
- Prioritized roadmap in order to achieve product goals and metrics.
- Developed comprehensive go-to-market strategies, ensuring successful product launches and brand positioning.
- Established criteria for each milestone within product roadmap as means to measure developmental progress.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Coordinated with design and media teams to develop high-quality creative assets.
- Presented compelling product demonstrations at industry conferences, garnering significant interest from potential customers and stakeholders alike.
- Managed stakeholder expectations effectively throughout the entire product development process.
- Reduced project downtime with quality product inspections.
- Reviewed new opportunities to drive business strategy at planning sessions.
- Directed planning and budgeting efforts.
Project Manager
APL – Lisbon Port Administration
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Bid Manager
Logica – Internal activities
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Boosted client satisfaction rates through tailored proposals that addressed specific needs and requirements of each prospective client.
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
- Directed sales support staff in administrative tasks to help sales reps close deals.
Technical Coordinator
IGIF – Financial Management and Computing Institute
09.2003 - 09.2006
- I’ve been in the management surgery waiting lists project as technical coordinator (Oracle)
- Other projects: Lead several projects in other clients: Sines Port Administration, Leixões Port Administration; SUCH – Shared Hospital Services; Financial Management and Asset Justice Institute.
IT solution project
IGIF – Financial Management and Computing Institute
03.2003 - 07.2004
- I lead a design IT solution project to all health centers and Portuguese public hospitals.
Analyst
Social Secutrity
07.2003 - 09.2003
- I worked as analyst in the beneficiaries Management application of Social Security ((Together, Forte, PVCS)
- I also participated in the functional analysis of Incapacities Verification project.
Team Leader
Promosoft
01.1998 - 01.1998
- Development team leader
- Analysis and programming in Cobol, Vsam, Db2, Mvs, at Bonança Insurance Company.
Team Leader/Analyst Prog.
TAP Air Portugal
01.1994 - 01.1998
- Responsible for the global solution for payment to suppliers and other developments
- Programming in Cobol, Vsam, Mvs in the financial project of the company (MSA)
- Parameterization, maintenance and additional developments about the financial package of the company
- Programming in Csp, Db2, Cics (project of onboard bars - miniatures)
- Analysis and development of applications in IEF/Composer (project of the General Service onboard)
- Analysis and development of applications in Visual Basic (Interconnection of the General Service on board to the Word and the Excel)
- Analysis and development of an application in the area of Artificial Intelligence (Solaris, Pro
- C, Oracle) – planning of flights, schedules and necessary resources for the assistance of the aircraft in the Tap Handling units.
Technical Responsible Core Computing
Hospital Group Capuchos/Desterro/Arroios
01.1989 - 01.1994
- Responsible for all implementations of the computer group
- Analysis and development of applications in Clipper, Pascal and C/C++ for several hospital areas: statistics, finances, codification, consultations, internments, etc
- Contribution in the acquisition of Hardware/Software for the group (purchase of the local network in operation, Pc's, printers, etc.) Adviser in the computerization plan (participation in several working meetings in order to plan and execute the computerization of the hospital group)
- Elaboration of the analysis for computerization of the Urgencies/Internments (of the hospital group)
- Daily aid to the users of the group in the most diverse problems (software and the hardware).
Education
Associate of Science - Information Technology Project Management
CGI Academy
Lisbon09.2009
Some College (No Degree) - Project Methodology
Agile Master
LisbonMaster of Science - Computer And Information Sciences
Universidade Autónoma De Lisboa
Lisboa07.1994
Skills
- Strong knowledge of aviation industry
- Deep knowledge of airport operations
- Strong knowledge of healthcare
- Solid Interpersonal and leadership qualities
- Experience in full projects life cycle management (large / International Projects)
- Product Life Cycle: Working knowledge of phases of product life cycle, including engineering specifications, customer requirements gathering, software design and development, testing - including unit, functional, systems and integration implementation/delivery and maintenance
- Systems Integration: Knowledge of how different systems interact, including potential problems and difficulties that may occur
- Agile certification and 6 years using it daily
- Training in Project Management (PMI–PMBOK)
- Strong technical skills (ex: Agile, Scrum Master, ITIL, Portfolio Management; Software integration,)
- Coach, guide, tutor, facilitator and advisor to mentor development of other support resources
- Product Development
- Administrative Management
- KPI Tracking
- Business Forecasting
- P&L Administration
Industry Expertise
- Aviation
- Health
- Telecommunications
- Public Sector
Soccer Coach (UEFA C)
The UEFA C course is for Level 1 in Coaching Football or Introduction to Coaching Football qualified devoted coaches who commit a large amount of time and effort to coaching an affiliated grassroots club.
Languages
Portuguese
Native language
Portuguese
Proficient
C2
English
Advanced
C1
Timeline
Business Unit Director
ITGEST
04.2023 - Current
Digital Products Director (Internet Of Things – IoT)
Future – Compta
09.2020 - 03.2023
Project Director/ Project Manager
CASR
01.2019 - 01.2020
Former Partner / Still as consultant
Via Digital
01.2018 - 01.2019
Former Partner / Still as consultant
IT Lider
01.2017 - 01.2018
IT Leader
Merap Consulting
01.2014 - 01.2017
Technical Coordinator
IGIF – Financial Management and Computing Institute
09.2003 - 09.2006
Analyst
Social Secutrity
07.2003 - 09.2003
IT solution project
IGIF – Financial Management and Computing Institute
03.2003 - 07.2004
Product Manager/Project Manager Transports
CGI
01.1998 - 01.2014
Team Leader
Promosoft
01.1998 - 01.1998
Team Leader/Analyst Prog.
TAP Air Portugal
01.1994 - 01.1998
Technical Responsible Core Computing
Hospital Group Capuchos/Desterro/Arroios
01.1989 - 01.1994
Project Manager
APL – Lisbon Port Administration
Bid Manager
Logica – Internal activities
Associate of Science - Information Technology Project Management
CGI Academy
Some College (No Degree) - Project Methodology
Agile Master
Master of Science - Computer And Information Sciences
Universidade Autónoma De Lisboa