Summary
Overview
Work history
Education
Skills
LANGUAGE SKILLS
Timeline
Generic

Fidelma Pereira

London

Summary

Safety-focused professional with extensive experience in high-pressure healthcare settings. Demonstrates strong adherence to strict protocols and maintains concentration during critical tasks. Proven ability to communicate effectively and deliver customer service while working irregular hours. Committed to pursuing structured training for a long-term career as a Train Driver with Govia Thameslink Railway.

Overview

15
15
years of professional experience

Work history

Complex Care- Healthcare Assistant

Paragon Home Healthcare
London
2019.03 - 2025.12

Healthcare Assistant

Ann Mason Care
Ipswick, United Kingdom
2018.04 - 2019.02

Healthcare Assistant

Fundacao Beatriz Santos
Coimbra
2016.12 - 2017.10

iOS Telephone Advisor

Randstad
Coimbra
2016.08 - 2016.12

Healthcare Assistant

Amanhã Solidário
Coimbra
2015.03 - 2016.08

Healthcare Assistant

Williamston Nursing Home
Houghton, Wales
2012.12 - 2014.09

Healthcare Assistant

Helping Hands
Alcester, Warwickshire
2012.12 - 2013.12

Contact Centre Operator

Reditus Business Solutions, SA
Lisbon
2012.07 - 2012.12

Contact Centre Operator

Contact Lisboa
Lisbon
2010.10 - 2011.08

Education

Bachelor of Science - Health Science

University of Coimbra
Coimbra, Portugal

Complex Care - Healthcare

Paragon Home Healthcare
London

Care Certificate - Healthcare

Paragon Home Healthcare
London

Skills

  • Critical safety practices
  • Autonomous work ethic
  • Excellent concentration
  • Decisive under stress
  • Customer reassurance skills
  • Continuous improvement mindset
  • Adaptable to shift work
  • Attention to Detail
  • Safety awareness

LANGUAGE SKILLS

Mother tongue(s): Portuguese
Proficient (C2)
Other language(s): English
Advanced (C1)
French
Elementary (A2)

Timeline

Complex Care- Healthcare Assistant

Paragon Home Healthcare
2019.03 - 2025.12

Healthcare Assistant

Ann Mason Care
2018.04 - 2019.02

Healthcare Assistant

Fundacao Beatriz Santos
2016.12 - 2017.10

iOS Telephone Advisor

Randstad
2016.08 - 2016.12

Healthcare Assistant

Amanhã Solidário
2015.03 - 2016.08

Healthcare Assistant

Williamston Nursing Home
2012.12 - 2014.09

Healthcare Assistant

Helping Hands
2012.12 - 2013.12

Contact Centre Operator

Reditus Business Solutions, SA
2012.07 - 2012.12

Contact Centre Operator

Contact Lisboa
2010.10 - 2011.08

Bachelor of Science - Health Science

University of Coimbra

Complex Care - Healthcare

Paragon Home Healthcare

Care Certificate - Healthcare

Paragon Home Healthcare
Fidelma Pereira