Gabriel Neves

• Sole QA tester responsible for both manual and automated testing.
• Developed and executed test plans, test cases, and test scripts.
• Managed and followed up on all epics and user stories across tech teams.
• Identified, documented, and tracked software defects and inconsistencies.
• Collaborated with development teams to ensure high-quality software releases.
• Utilized tools such as playwright, postman and Jira to streamline testing processes.

• Specialized, but not limited to, in recruiting QA professionals, understanding the specific skill sets required for requested tech roles.
• Conducted technical interviews and evaluated candidate's tech and soft skills.

• Developed PHP crawlers to extract data from real estate websites, contributing to data accuracy and efficiency.
• Gained hands-on experience in web development and data extraction techniques.

Sitel, Arvato – Lisbon
(January/2019 – Set/2019, July/2018 – Jan/2019)

• Provided technical support, resolving customer issues efficiently.
• Gained experience in empathically troubleshooting and problem-solving.

Telefónica, AfferoLab, PUC-Rio – Rio de Janeiro
(July/2017 – Jan/2018, October/2014 – October/2015, March/2011 – May/2014)

• Designed and implemented educational materials and curricula, incorporating gamification strategies to enhance learning for various organizations.
• Developed strong analytical and organizational skills, including conducting interviews with subject matter specialists to ensure content accuracy and relevance.
• Successfully integrated innovative educational technologies and methodologies, resulting in improved learner performance and satisfaction.