Gabriela Albuquerque
Porto,13
Summary
Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic.
Overview
5
5
years of professional experience
Work History
Sales Assistant
Pull And Bear, Inditex
07.2023 - 10.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Social Work Volunteer
Socialis
03.2023 - 06.2023
- Supported children in foster care placements, monitoring their progress and assisting with transitions between homes as necessary.
- Increased community awareness of available social services by conducting informative workshops and presentations.
- Enhanced client well-being by providing emotional support and guidance during difficult times.
- Provided culturally sensitive services to diverse clientele, respecting individual beliefs and customs while addressing their unique needs.
Sales Assistant
Farm Rio
03.2019 - 07.2019
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Bachelor of Arts - Applied Linguistics To Business Relations
University Of Porto
Porto, Portugal06.2025
Associate of Arts - Organizational Communication
University Of Brasília
Brasília, Brasil10.2019
Skills
- Sales expertise
- Goal-Oriented
- Stock management
- Processing payments
- Customer Needs Assessment
- Fitting room maintenance
Languages
Portuguese
Native language
English
Advanced
C1
Spanish
Upper intermediate
B2
French
Intermediate
B1
German
Elementary
A2
Chinese (Mandarin)
Beginner
A1
Timeline
Sales Assistant
Pull And Bear, Inditex
07.2023 - 10.2023
Social Work Volunteer
Socialis
03.2023 - 06.2023
Sales Assistant
Farm Rio
03.2019 - 07.2019
Bachelor of Arts - Applied Linguistics To Business Relations
University Of Porto
Associate of Arts - Organizational Communication
University Of Brasília
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