Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic
GENESIS LACRUZ

GENESIS LACRUZ

Porto

Summary

Highly organized, outgoing waitress with more than 10 years of experience delivering exceptional customer service in fast-paced restaurant setting. Possesses excellent communication, great energy and consistently earning positive feedback from customers. Ability to learn new tasks quickly and work well under pressure.

Overview

12
12
years of professional experience

Work History

Head Waiter

Yakuza by Olivier
2025.04 - 2025.09
  • Managed food resources, memorized orders, and coordinated customer service.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.

Server

Hard Rock Cafe Porto
2024.04 - 2025.01
  • Efficiently managed tables, assigned to group events, taking accurate orders and prioritizing tasks to maintain a smooth service flow.
  • Retained menu item knowledge, providing expert recommendations, add-ons and upsells to increase sales.
  • Performed work duties including table setup, sanitization, restocking and great teamwork assisting other servers to maintain a clean and efficient facility.

Waitress

Restaurante Beher
2021.06 - 2023.01

Waitress

Restaurante Lareira
2019.08 - 2020.03

Waitress

Bar Ponte Pensil
2018.12 - 2019.07

Inventory Coordinator

RGIS Inventur Germany
2018.03 - 2018.11

Waitress

Restaurante Cantina 32 e Puro
2016.09 - 2017.01

Waitress

Restaurante Museu D’ Avo
2014.02 - 2016.08

Education

Professional Course - Construction and Architectural Design

Escola Profissional de Caminha (ETAP) Portugal
01.2013

Skills

  • Excellent Customer Service
  • Teamwork
  • Multitasking
  • Communication
  • Attention to detail
  • Time management
  • Adaptability

LANGUAGES

Spanish - native language
Portuguese - fluent
English - advance
French - basic

Timeline

Head Waiter

Yakuza by Olivier
2025.04 - 2025.09

Server

Hard Rock Cafe Porto
2024.04 - 2025.01

Waitress

Restaurante Beher
2021.06 - 2023.01

Waitress

Restaurante Lareira
2019.08 - 2020.03

Waitress

Bar Ponte Pensil
2018.12 - 2019.07

Inventory Coordinator

RGIS Inventur Germany
2018.03 - 2018.11

Waitress

Restaurante Cantina 32 e Puro
2016.09 - 2017.01

Waitress

Restaurante Museu D’ Avo
2014.02 - 2016.08

Professional Course - Construction and Architectural Design

Escola Profissional de Caminha (ETAP) Portugal
GENESIS LACRUZ