Summary
Overview
Work History
Education
Skills
Software
Certification
Interests
Timeline
Generic

Gonçalo Lagoa

Porto

Summary

Proven Marketing Specialist with a track record at MASSIVE - Growth & Performance, adept in strategic thinking and problem-solving. Excelled in analyzing market trends to drive decisions, managing a community of over 1,000, and enhancing customer satisfaction. Skilled in team management and web design, demonstrating creativity and critical thinking for optimal outcomes.

Overview

3
3
Certifications
3
3
Languages

Work History

Marketing Specialist

MASSIVE - Growth & Perfomance
  • Analyzed market trends and consumer behavior to inform data-driven marketing decisions.
  • Conducted competitor analysis for better positioning in the market and identifying growth opportunities.
  • Managed social media.
  • Managed the annual Marketing event 'AdSummit'.
  • Managed a marketing community of over 1,000 people.
  • Digital designer.
  • Web designer.


Manager & Bartender

Praça 63
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.

Education

Digital Marketing

CESAE Digital
Porto

Skills

Team Management

Problem Solving

Creativity

Critical Thinking

Strategic Thinking

Software

Adobe Illustrator

DaVinci Resolve

Google Ads

Wordpress

Certification

Digital Marketing Course, Google

Interests

Guitar

Writting

Music

Timeline

Marketing Specialist

MASSIVE - Growth & Perfomance

Manager & Bartender

Praça 63

Digital Marketing

CESAE Digital

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Gonçalo Lagoa