Grace Murley
Boston,MA
Summary
My name is Grace Murley and I am first year Finance student at Northeastern University. As a results-driven and highly motivated professional, I bring a dynamic blend of leadership and computer skills to the table. My background is marked by a consistent track record of excellence in academics, leadership roles, and work experiences. I am always excited to take on new challenges and am open to opportunities that allow me to leverage my skills in leadership, project management, and computer proficiency.
Overview
4
4
years of professional experience
Work History
Server and Bartender
Ebenezers Pub
05.2020 - 08.2023
- Team leader responsible for training, motivating, and fostering a positive work environment.
- Focus on delivering an authentic Belgian beer experience and maintaining high-quality standards.
- Promotes teamwork and collaboration among staff.
- Act as a problem-solver, addressing customer complaints and internal challenges with a proactive mindset to uphold the restaurant's standards.
Shift Supervisor
Center Lovell Market
06.2019 - 08.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
Education
Finance And Marketing
Northeastern University
Boston, MA05.2027
High School Diploma -
Fryeburg Academy
Fryeburg, Maine05.2023
Skills
- Guest Engagement
- Conversation skills
- Customer service skills
- Strategic Problem Solver
- Strong Organizational Skills
- Skilled Project Manager
- Team-Oriented Leader
- Great Work Ethic
Timeline
Server and Bartender
Ebenezers Pub
05.2020 - 08.2023
Shift Supervisor
Center Lovell Market
06.2019 - 08.2022
Finance And Marketing
Northeastern University
High School Diploma -
Fryeburg Academy
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