Guilherme Nascimento

Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.

• Generate detailed daily reports to management, housekeeping, and accounting departments.
• Balance credit card transactions and reconcile cash drawers with accurate records.
• Manage all aspects of hotel reception assisting guests on their needs.
• Enhanced process efficiency through specialized projects for client management and acquisition.
• Conducted studies to improve procedures in information flow, communication, inventory, and cost analysis.
• Developed training materials and analyzed expense reports for process enhancement.
• Documented findings and revised filing processes for federal regulatory compliance.