Gurnoor Singh
Portimao
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
6
6
years of professional experience
Work History
Club Nau
Waiter
01.2023 - Current
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Processed customer service orders promptly to increase customer satisfaction.
Pani Resturant
Supervisior
05.2022 - 01.2023
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Hotel Emirates Grand Dubai
Waiter
02.2018 - 04.2020
- Introduced customers to resort amenities with pleasant and helpful demeanor.
- Developed and maintained positive relationships with guests for satisfaction.
Skills
- Relationship Development
- Performance Evaluations
- Key holder experience
- Client Relations
Timeline
Club Nau
Waiter
01.2023 - Current
Pani Resturant
Supervisior
05.2022 - 01.2023
Hotel Emirates Grand Dubai
Waiter
02.2018 - 04.2020
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