Gurpreet Singh
Waiter + kitchen assistant
Seixal,15
Summary
Dynamic and dedicated restaurant waiter with a proven track record at Augusto Lisboa, excelling in customer service and cash handling. Enhanced guest experiences through effective multitasking and upselling, contributing to significant sales growth. Committed to maintaining cleanliness and food safety while fostering positive relationships with patrons.
Overview
4
4
years of professional experience
Work History
Restaurant Waiter + kitchen assistant
Exotic Restaurant
08.2020 - 01.2025
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Inspected dishes and utensils for cleanliness.
- Processed orders and sent to kitchen employees for preparation.
- Increased sales significantly by upselling higher-end products to customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Education
Bachelor - Business Administration
York St John University
Leeds, England 09.2022
Skills
- Customer service
- Order taking
- Cleanliness
- Cash handling
- Food safety awareness
- Food presentation
- Allergy awareness
- Menu description knowledge
- Time management
- Point of sale (POS) system operations
- Liquor, wine, and food service
Languages
English
Bilingual or Proficient (C2)
Portuguese
Elementary (A2)
Hindi
Bilingual or Proficient (C2)
Timeline
Restaurant Waiter + kitchen assistant
Exotic Restaurant
08.2020 - 01.2025
Bachelor - Business Administration
York St John University
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