Ingrid Monteiro

-From May 2022 - April 2023 - as a FinCrime Analyst AML CTF Business

• Provided Customer Due Diligence.
• Undertook research, document checks, and financial crime risk assessment via internal and external sources.
• Ensured all documents that are submitted by the customers are in line with internal policies.
• Analyzed and verified alerts generated by the monitoring system in order to identify potentially suspicious activity.
• Investigated alerts generated by the bank's internal systems related to money laundering activities.
• Identified, assessed, and reported any suspicious or unusual activity related to anti-money laundering.
• Analyzing and verifying alerts directly related to high-value inbounds above one million
• Detected and reporting suspicious activity including predicate offenses to money laundering and terrorist financing.
• Mentored,and helped, and training new joiners.
• Monitored the platform that is used to establish contact between our team and other teams.
• Analyzed customer information to identify any potential risks associated with money laundering activities.

-From April 2023 to July 2023 - as a FinCrime Analyst - Outbound Fraud

• Helped to investigate fraud and identify risks in collaboration with risk management staff.
• Connected patterns for underlying account associations to discover undetected fraud , ML and TF.
• Liaised with leadership to discuss customer activities and trends that implicated potential money laundering or terrorist financing.
• Performed research on current industry trends in money laundering prevention and collaborate on a cross functional level to enhance processes.
  Work closely with team leads of respective teams helping to achieve the team goals
• Assessed customer and client data to detect potential fraud risks.
• Documented all investigative findings in a clear, concise manner for senior management review.

From July 2023 - Present - as a FinCrime · AML/CTF Business · CRA

• Assess and validate fincrime risks associated with high risk customers.
• Work closely with the SMA's in order to do a final cross examination of the client potential risk.
• Maintained up-to-date knowledge of current AML and Fraud trends, regulations, and best practices.
• Conducted periodic internal account or customer reviews to identify potentially suspicious activity.
• Analyzed results of complex investigations and delivered concise written conclusions to management.
• Conducted investigations into potential violations of AML laws and regulations.
• Identified potential threats, vulnerabilities and suspicious behavior patterns and recommended mitigation measures.
• Assessed balance sheets, operating income and expense accounts to confirm institution assets and liabilities.
• Utilized advanced analytical techniques such as predictive modeling and data mining in order to detect patterns indicative of money laundering activities.
• Reviewed customer profiles to identify suspicious activities and transactions.
  Inspected audit reports of internal and external auditors to monitor adequacy of scope of reports or discover specific weaknesses in internal routines.
• Monitored customer accounts for any changes that may require further investigation or review.
• Communicated effectively with various teams within the organization about AML compliance matters.
• Researched international sanctions lists in order to identify individuals or entities subject to restrictions.
• Developed strategies for improving existing AML programs and processes.
• Assessed risks associated with certain customers based on their profile information.
• Researched economic data and reviewed records to assess adequacy of institution's operations in relation to established structure.
• Analyzed financial statements and transaction histories to detect potential money laundering activities.
• Inspected audit reports of internal and external auditors to monitor adequacy of scope of reports or discover specific weaknesses in internal routines of the high risk clients.

• Responsible for opening the Portuguese market of an innovative IKEA and tasks related app.
• Responsible for the logistic and operations for the Portuguese market from November 2020 - June 2021.
• Responsible for the operations, fulfillment, policies and supply management of the TKL logistics market in the UK.
• Recognized by management for providing exceptional customer service.
• Collaborated with others to discuss new opportunities.
• Co-responsible for the smooth running of the logistics, operations and revenue of the app and the good relationships between clients and workers in the Portuguese/UK market.
• Engagement behaviour, empathy, prioritizing analytical and pragmatic thinking, flexibility and a team corporate fellowship are essential for the smooth running of the daily tasks.

• Worked directly as a team member of a 3 corporate receptionist, front of house team for City Tower building.
• Meeting and greeting guests and tenants in a fine friendly professional manner.
• Liaising with the Building manager, the reception team, the security team, the engineering team, the cleaning team, loading bay and contractors.
• Scheduling meetings , booking couriers, working with switchboard ,booking Clients and meetings and liaising with the EA's and the PA's of each company (or inside the companies).