Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Work Preference
Timeline
Generic
Ingrid Ulaga

Ingrid Ulaga

Dynamic Entrepreneur | Marketing, Sales and Coaching Specialist
Ponta Delgada

Summary

With a diverse career spanning multiple industries, including consulting/coaching, hospitality, PR, HR (hiring and training), sales, executive assistance, marketing, and television production, I have consistently achieved notable accomplishments. These achievements include successfully planning, organizing, and executing VIP events; hosting and producing three TV shows; achieving high-ticket sales success; representing multiple companies at conferences; assisting in building startups; securing government funding; and leading individuals and businesses to success. Alongside my background in biology and a master's degree in entrepreneurship & business, I hold certifications in project management, coaching, NLP, and hypnotherapy. This unique blend of skills enables me to bring a diverse range of expertise to the table. My professional journey reflects a relentless pursuit of excellence and a deep commitment to making a meaningful impact.

Overview

14
14
years of professional experience
6
6
Certifications
5
5
Languages

Work History

Marketing, Sales, and Hospitality Specialist

Terra De Golfinhos LDA
07.2024 - Current
  • Managed key account relationships
  • Boosted leads by developing and implementing effective marketing strategies.
  • Created and managed successful Google Ads Campaigns
  • Created informative product presentations and designed marketing material such as advertising brochures
  • Established strong relationships with clients through exceptional customer service and communication skills
  • Generated valuable referrals from existing customers through proactive relationship management efforts
  • Regularly monitored industry trends to stay abreast of potential opportunities and challenges, providing crucial insights to inform strategic decision-making
  • Collaborated closely with design teams on advertising collateral development, ensuring consistent messaging across various channels
  • Optimized content for SEO purposes, enhancing online visibility and driving organic traffic growth
  • Collaborated with cross-functional teams to develop innovative product offerings
  • Supported implementation of events and other initiatives to build presence and reputation
  • Organized and executed important sales events and stakeholder/partner meetings
  • Contributed to event marketing, sales, and brand promotion
  • Communicated relevant information to stakeholders
  • Collaborated with leadership to identify marketing and communication needs
  • Built relationships with customers and the community to promote long-term business growth
  • Performed effectively in a self-directed work environment, managing day-to-day operations and decisions.
  • Identified new business opportunities through networking, marketing, and prospective database leads
  • Conducted comprehensive market research to identify potential opportunities for business development

Certified Life & NLP Coach, Hyonotherapist

Self Employed
01.2021 - Current
  • 1:1 Coaching, Couples Coaching, Group/Teams Coaching
  • Enhanced team performance by developing and implementing effective coaching strategies
  • Assisted over 300 clients worldwide in setting and achieving personal and professional goals.
  • Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement
  • Offered constructive feedback to clients to help them reach goals.
  • Analyzed client feedback to adjust coaching sessions accordingly
  • Contributed to more effective hiring by engaging in the company's hiring process
  • Facilitated team building and Innovation activities and workshops to improve communication, collaboration, and productivity.
  • Conducted workshops on nutrition and mental health for employees, contributing to their overall well-being and performance.
  • Organized and hosted several in-person workshops, webinars, and retreats for mindfulness, general personal and spiritual development

Marketing and Social Media Coordinator

Ideastation Soluções Informáticas LDA
01.2024 - 07.2024
  • Increased brand awareness by developing and implementing targeted marketing campaigns.
  • Developed a comprehensive social media strategy to drive user engagement and increase followers significantly.
  • Creation and implementation of new travel packages around Europe
  • Enhanced website traffic by optimizing SEO strategies and creating compelling content
  • Collaborated with cross-functional teams, ensuring cohesive messaging and branding across all marketing channels
  • Maintained an up-to-date knowledge of industry trends, sharing valuable insights with team members that informed future marketing approaches
  • Collaborated with cross-functional teams to promote brand consistency across all social media channels.
  • Researched and identified new opportunities for increasing the company's social media presence

TV Host & Executive Assistant to a TV Director

Pro Tv D.o.o
10.2017 - 08.2021
  • Purchased and planned TV program
  • Closed high-ticket sales with our clients who wished to advertise on our channel
  • Project management for several different shows
  • Planned, organized and executed several different productions
  • Hosted and presented 3 different TV Shows
  • Secured Government funding for a project
  • Hired, trained and mentored aspiring television hosts by sharing insights on best practices, industry trends, and personal experiences in the field
  • Effectively performed PR and interviews
  • Captivated audiences by incorporating timely news stories and engaging multimedia content into hosted segments
  • Boosted viewer ratings through compelling storytelling and captivating interviews with high-profile, celebrity guests
  • Collaborated with production team members to develop innovative segment ideas that resonated with target audience demographics
  • Enhanced overall program appeal by consistently delivering lively, informative, and entertaining presentations on various subjects
  • Conducted in-depth research on topics to enhance show content quality and maintain accuracy of information shared with viewers.
  • Utilized social media platforms effectively for promotion and interaction with viewers, fostering strong connections between the show and its audience
  • Actively participated in promotional events such as press conferences or public appearances to further expand the show''s reach and brand visibility
  • Navigated challenging interview situations tactfully while maintaining control over the conversation flow and direction
  • Managed time effectively during live broadcasts, ensuring smooth transitions between segments
  • Delivered powerful opening monologues that captured viewer attention from the start of each episode.
  • Developed strong relationships with industry experts and influencers, securing exclusive interviews for the show
  • Consistently met strict deadlines for pre-recorded segments
  • Coordinated with photographers, videographers and graphic designers to supplement stories with multimedia content.
  • Participated in editorial meetings to discuss story ideas and content. .

Executive Assistant to the Procurement Director

Lek D.d (Novartis)
01.2019 - 06.2020
  • Foreign Guest Relations
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time
  • Handled confidential and sensitive information with discretion and tact
  • Managed office inventory, tracking supplies, and placing orders to ensure smooth daily operations
  • Answered a high volume of phone calls and email inquiries
  • Organized and coordinated events, team buildings, conferences, and monthly meetings
  • Processed travel expenses and reimbursements for executive team and senior management group
  • Supported executives in decision-making processes by conducting research and presenting findings in clear formats
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments
  • Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly
  • Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties
  • Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth
  • Used advanced software to prepare documents, reports, and presentations
  • Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences
  • Served as a liaison between departments to facilitate effective communication throughout the company
  • Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection
  • Facilitated training and onboarding for incoming office staff

Travel Entertainment Coordinator & Animator

Supra Skupina D.o.o
08.2016 - 01.2020
  • Combined travel event animation with a focus on providing exceptional hospitality to ensure guests' satisfaction
  • Collaborated with marketing teams to create promotional materials that effectively showcased upcoming events
  • Successfully coordinated entertainment lineups for various large-scale events
  • Implemented innovative ideas for audience engagement to keep guests entertained throughout the duration of events
  • Maintained a high level of client satisfaction through regular updates on event progress, addressing concerns as they arose
  • Cultivated strong relationships with customers to build loyalty and repeat business

Brand Ambassador and Sales Representative

Pet Plus D.o.o
04.2014 - 08.2018
  • Promoting several brands at events, Closing high-ticket sales, Receiving guests at VIP events
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations
  • Educated consumers about product benefits, leading to increased interest and sales conversions
  • Delivered memorable experiences at trade shows through expert knowledge of products and compelling interactions with attendees
  • Developed lasting connections with industry professionals through networking at conferences and other relevant gatherings.
  • Conducted consumer surveys and analyzed purchasing trends
  • Worked with team to achieve sales goals for products

Event Promotor

Zmešaj Si D.o.o
02.2016 - 04.2018
  • Promoting events on social media
  • Engaged social media influencers to collaborate on partnerships
  • Established online presence on social media platforms and other mediums to elicit customer engagement
  • Greeted event participants and provided engaging experience

Fragrance Sales Associate

Parfumerija Amour D.o.o
02.2017 - 01.2018
  • Demonstrated expertise in fragrance sales, providing personalized recommendations to customers based on their preferences
  • Organized and participated in trade shows to increase brand exposure and generate leads
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales
  • Adapted selling approach based on each customer''s unique needs/preferences; tailoring product offerings accordingly
  • Analyzed competitor strategies and identified areas of opportunity for differentiation in the marketplace
  • Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations
  • Built strong client relationships through consistent communication and effective problem solving
  • Interacted with approximately 40 customers daily to provide personalized product guidance, resolve issues, and open new accounts.
  • Expanded customer base with targeted prospecting and lead generation efforts. .

Seminar Assistant and Coordinator

En Svet D.o.o
05.2011 - 08.2013
  • Data entry and record-keeping
  • Document management,
  • Customer service,
  • Project assistance
  • Event planning and execution

Education

Master's Degree in Business And Entrepreneurship - Entrepreneurship And Business

SEB LU (School of Economics And Business)
Ljubljana
05.2001 -

Bahelor's Degree in Biology/ Biological Sciences - Biology

Biotechnical Faculty
Ljubljana
05.2001 -

Skills

Organizational Skills

Affiliations

Beta Gamma Sigma

Certification

Certified Professional Life Coach, Certified Life Coach Institue - [Timeframe]

Work Preference

Work Type

Full TimeContract Work

Work Location

RemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursHealthcare benefitsPaid sick leavePaid time offPersonal development programs

Timeline

Ericksonian Hypnotherapy Certification, Sussex Hypnotherapy Centre

10-2024

Marketing, Sales, and Hospitality Specialist

Terra De Golfinhos LDA
07.2024 - Current

IGHYP Certified Hypnosis Practitioner, Headgear Labs

04-2024

Marketing and Social Media Coordinator

Ideastation Soluções Informáticas LDA
01.2024 - 07.2024

Certified NLP Practitioner, The Academy of Modern Applied Psychology

01-2024

Project Management Certification, Coursera - Google

05-2022

Master Certified Life Coach, Certified Life Coach Institute

05-2021

Certified Professional Life Coach, Certified Life Coach Institue - [Timeframe]

04-2021

Certified Life & NLP Coach, Hyonotherapist

Self Employed
01.2021 - Current

Executive Assistant to the Procurement Director

Lek D.d (Novartis)
01.2019 - 06.2020

TV Host & Executive Assistant to a TV Director

Pro Tv D.o.o
10.2017 - 08.2021

Fragrance Sales Associate

Parfumerija Amour D.o.o
02.2017 - 01.2018

Travel Entertainment Coordinator & Animator

Supra Skupina D.o.o
08.2016 - 01.2020

Event Promotor

Zmešaj Si D.o.o
02.2016 - 04.2018

Brand Ambassador and Sales Representative

Pet Plus D.o.o
04.2014 - 08.2018

Seminar Assistant and Coordinator

En Svet D.o.o
05.2011 - 08.2013

Master's Degree in Business And Entrepreneurship - Entrepreneurship And Business

SEB LU (School of Economics And Business)
05.2001 -

Bahelor's Degree in Biology/ Biological Sciences - Biology

Biotechnical Faculty
05.2001 -

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Ingrid UlagaDynamic Entrepreneur | Marketing, Sales and Coaching Specialist