Maria Ines Reis
Lisbon,Portugal
Summary
Dynamic legal professional with extensive experience in Portuguese and international corporations, excelling in multitasking and critical thinking. Proven track record of enhancing client satisfaction and driving project success through effective communication and teamwork, underscoring a commitment to excellence. Skilled in navigating complex landscapes while ensuring compliance and fostering collaborative environments, contributing to the achievement of organizational goals. Passionate about continuous improvement, consistently striving for outstanding results in every endeavor.
Overview
28
28
years of professional experience
Work History
Tour Leader
Selection Tours
03.2023 - Current
- Led groups of tourists through various attractions and provided historical information about each site.
- Utilized multiple languages to effectively communicate with diverse groups of tourists.
- Guided groups of up to 10 people on scheduled tours.
Social Judge
Ministério Da Justiça
03.2022 - Current
- Communicated with attorneys, litigants, witnesses, and court staff professionally and courteously.
- Collaborated with fellow judges on panels or appellate courts to reach consensus on case outcomes.
Manager
Família Solidária
01.2019 - Current
- Collaborated with other departments in cross-functional projects.
- Delegated tasks to team members according to their abilities and workload.
- Maintained open communication channels within organization.
- Developed and implemented operational strategies to improve productivity.
- Managed daily workloads by organizing schedules and delegating tasks.
- Kept paperwork updated with internal standards and legal requirements.
- Implemented strategic initiatives to enhance resource allocation and service delivery efficiency.
- Established partnerships with local organizations to strengthen community engagement efforts.
- Oversaw compliance with regulations and standards, ensuring high-quality service provision across all programs.
Care Coordinator
Leiria
01.2020 - 03.2024
- Coordinated patient care plans, ensuring alignment with medical protocols and individual needs.
- Facilitated communication between healthcare providers, patients, and families to enhance service delivery.
- Administered intake assessments to identify patient requirements and streamline care pathways.
- Collaborated with multidisciplinary teams to implement best practices in patient care coordination strategies.
- Monitored progress of care plans, adjusting as necessary to meet evolving patient needs effectively.
- Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
- Advocated for patients'' rights within the healthcare system, working diligently to address concerns or barriers to care.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Provided emotional support for patients and families during difficult times, fostering resilience and coping skills.
- Facilitated appointments and transportation for patients, streamlining access to essential medical services.
Caregiver
Hospital At Home
01.2016 - 03.2020
- Provided compassionate loving and caring support to a friend suffering from lung cancer.
- Assisted my friend with daily living activities, promoting independence and dignity.
- Developed personalized care plans in collaboration with healthcare professionals.
- Monitored health status and reported changes to appropriate personnel.
- Implemented safety measures to ensure a secure environment for the one I was taking care of.
- Implemented directives from palliative care team to ensure comprehensive care delivery.
Consultant
MetLife Insurance S.A.
01.2015 - 08.2017
- Collaborated with cross-functional teams to ensure successful project implementation.
- Assisted in development of sales proposals, including scoping project requirements and estimating costs.
Legal Adviser - Pro Bono
Jesuits For Refuigies
02.2015 - 05.2016
- Collaborated with other professionals, such as social workers, doctors and attorneys, to ensure holistic approach to Refugees needs.
- Worked closely with team members to develop new methods to accompany them through networking events or referrals from existing partners.
Legal Advisor
COFAC CRL.
01.2010 - 05.2014
- Collaborated with opposing counsel during pre-trial discovery processes.
- Participated in continuing education programs to stay current with changes in legal landscape.
- Facilitated mergers, acquisitions or other business transactions by drafting necessary documentation.
Legal Counsel
www.riaipe-alfa-eu/
01.2011 - 01.2014
- Drafted contracts, agreements, and other legal documents to protect all countries enrolled in the project.
- Negotiated regulations and contracts among parties to avoid European Commission Litigation.
Account Manager
Banco Santander Totta S.A
06.2006 - 10.2010
- Maintained up-to-date knowledge of evolving product offerings through continuous learning initiatives.
- Identified opportunities for upselling and cross-selling products or services to existing clients.
- Oversaw contract renewals, ensuring timely completion of paperwork and accurate invoicing processes.
- Handled client questions, concerns and escalations to meet contractual expectations and preserve client relationships.
Legal Assistant
ERISA
02.2008 - 08.2010
- Facilitated communication between clients, attorneys, courts, and outside agencies as needed.
- Served as administrative assistant by completing clerical, secretarial and administrative activities.
Trainee Lawyer
Borges Rodrigues
01.2003 - 01.2006
- Assisted senior attorneys with case preparation and research.
- Attended depositions, mediations, and hearings alongside supervising attorneys.
Unit Manager
Portugalia Admnistração Patrimonios S.A.
01.1999 - 09.2002
- Managed daily operations of unit to ensure smooth functioning and high efficiency.
- Directed, supervised and evaluated work activities of personnel.
Researcher
CTT - Macau
01.1998 - 10.1998
- Collaborated with interdisciplinary teams to design and execute research studies.
- Reviewed articles, books, or other materials for potential inclusion in annotated bibliographies or systematic reviews.
Education
Post Graduation - Health Law
Universidade Católica De Lisboa
Lisbon, Portugal07.2022
Post Graduation - Intelectual Property Law
Faculdade De Direito
Lisbon, Portugal07.2014
Insuranse - undefined
ASF
Lisbon, Portugal01.2015
Course On Intelectual Property - Intelectual Property Law
London School of Economics and Political Sciences
London, United Kingdom07.2011
Post Graduation - Human Rights Law and Democratization
Universidade De Coimbra
Coimbra, PortugalMaster in Law - Law
Universidade Autónoma De Lisboa
Lisbon, PortugalSkills
- Loving and Caring
- Fluent in English
- Commitment to professional integrity
- Compassion and empathy
Community Service & Volunteer Work
- Família Solidária, Lisbon, Portugal, Manager, 2019-01-01, Current, Collaborated with other departments in cross-functional projects., Delegated tasks to team members according to their abilities and workload., Maintained open communication channels within organization., Developed and implemented operational strategies to improve productivity., Managed daily workloads by organizing schedules and delegating tasks., Kept paperwork updated with internal standards and legal requirements.
- Jesuits For Refugees, Lisbon, Portugal, Legal Adviser - Pro Bono, 2015-02-01, 2016-05-01, Collaborated with other professionals, such as social workers, doctors and attorneys, to ensure holistic approach to Refugees needs., Worked closely with team members to develop new methods to accompany them through networking events or referrals from existing partners.
Languages
Portuguese
English
Spanish
French
Italian
Timeline
Tour Leader
Selection Tours
03.2023 - Current
Social Judge
Ministério Da Justiça
03.2022 - Current
Care Coordinator
Leiria
01.2020 - 03.2024
Manager
Família Solidária
01.2019 - Current
Caregiver
Hospital At Home
01.2016 - 03.2020
Legal Adviser - Pro Bono
Jesuits For Refuigies
02.2015 - 05.2016
Consultant
MetLife Insurance S.A.
01.2015 - 08.2017
Legal Counsel
www.riaipe-alfa-eu/
01.2011 - 01.2014
Legal Advisor
COFAC CRL.
01.2010 - 05.2014
Legal Assistant
ERISA
02.2008 - 08.2010
Account Manager
Banco Santander Totta S.A
06.2006 - 10.2010
Trainee Lawyer
Borges Rodrigues
01.2003 - 01.2006
Unit Manager
Portugalia Admnistração Patrimonios S.A.
01.1999 - 09.2002
Researcher
CTT - Macau
01.1998 - 10.1998
Post Graduation - Intelectual Property Law
Faculdade De Direito
Insuranse - undefined
ASF
Course On Intelectual Property - Intelectual Property Law
London School of Economics and Political Sciences
Post Graduation - Human Rights Law and Democratization
Universidade De Coimbra
Post Graduation - Health Law
Universidade Católica De Lisboa
Master in Law - Law
Universidade Autónoma De Lisboa