Summary
Overview
Work History
Education
Skills
Timeline
AccountManager
Isabella Santos

Isabella Santos

Psychology Graduate
Fornos de Algodres,09

Summary

Dynamic and detail-oriented psychology graduate with bilingual proficiency (English/Portuguese) and hands-on experience in clinical support, community programs, and client care. Skilled in cognitive stimulation activities, patient communication, and interdisciplinary teamwork. Demonstrated ability to manage multiple tasks, foster positive relationships, and enhance client well-being. Dedicated, punctual, and committed to delivering empathetic, high-quality support in healthcare and community settings.

Overview

2025
2025
years of professional experience
2
2
Languages

Work History

Retail Assistant

Mini Mercado Da Paula
2021 - 2025
  • Provided customer service, assisting clients in product selection, and ensuring a positive shopping experience.
  • Maintained an organized and visually appealing store environment, adhering to cleanliness and operational standards.
  • Executed effective merchandising strategies, optimizing product displays to enhance customer engagement.
  • Managed inventory, accurately labeling, and arranging merchandise to streamline accessibility and stock control.
  • Developed strong communication, problem-solving, and teamwork skills in a fast-paced retail setting.

Café Assistant

Sabores Da Serra
2016 - 2025
  • Delivered exceptional customer service, ensuring client satisfaction, and repeat business.
  • Managed daily operations, including order preparation, inventory monitoring, and maintaining hygiene and service standards.
  • Handled cash transactions and reconciled daily sales accurately.
  • Assisted in staff training and onboarding of new team members.
  • Developed strong interpersonal, multitasking, and problem-solving skills while collaborating with team members.

Volunteer

Associação De Promoção Social
08.2024 - 08.2024
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Assisted in cognitive and sensory stimulation activities under the supervision of behavioral science professionals.
  • Supported daily engagement of clients, focusing on inclusivity, and well-being.
  • Earned a positive evaluation for commitment and teamwork.

Education

Bachelor in Psychology - Psychology

Instituto Piaget
Viseu
08-2025

Skills

Collaborative teamwork

Timeline

Volunteer

Associação De Promoção Social
08.2024 - 08.2024

Retail Assistant

Mini Mercado Da Paula
2021 - 2025

Café Assistant

Sabores Da Serra
2016 - 2025

Bachelor in Psychology - Psychology

Instituto Piaget

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Isabella SantosPsychology Graduate