Ivo Tiago
Alverca
Summary
Professional with great capacity for learning, with extensive experience in the administrative field,. Good organizational skills and guidance in front and back office functions. Good adaptability and critical sense. Some knowledge of the financial markets, self-learning.
Overview
9
9
years of professional experience
Work History
Administrative
Equione
08.2017 - Current
- Customer phone service - managed over 30 customer calls per day,
- Prepare daily service control reports; Track service progress;
Identify any potential problems. - Management of 18 technicians and service routines to be carried out at national level (Manage team of technicians; Schedule service appointments; Track service costs; Ensure that services are completed on time and to high standard)
Front Office Assistant
EDP - Energias De Portugal
02.2015 - 07.2017
Inbound customer service - invoicing and contracting services.
Education
Certificate - French Course, A2 Level
Faculdade De Letras Da Universidade De Lisboa
2017
Degree - Public Administration
ISCSP
2010
Skills
- Teamwork
- Analytical Skills
- Communication (Verbal and written)
- Administrative duties
- Attention to Detail
- Active Listening
- Critical Thinking
Expertise
- Microsoft 365
Languages
Portuguese
Native language
English
Intermediate
B1
French
Elementary
A2
Timeline
Administrative
Equione
08.2017 - Current
Front Office Assistant
EDP - Energias De Portugal
02.2015 - 07.2017
Certificate - French Course, A2 Level
Faculdade De Letras Da Universidade De Lisboa
Degree - Public Administration
ISCSP
Similar Profiles
José Miguel RodriguesJosé Miguel Rodrigues
IT & Development Manager at SelPlusIT & Development Manager at SelPlus
Marrinah KhamisMarrinah Khamis
Administrative at Ley Choon Engineering Construction Pte LtdAdministrative at Ley Choon Engineering Construction Pte Ltd
MONEKA NGUYENMONEKA NGUYEN
Administrative at Rands Transport LLCAdministrative at Rands Transport LLC