Ivy Henriques
Pharmacist
Cascais,11
Summary
Skilled pharmacist who is constantly looking for new professional experiences that can be enriching. I have a background of experience in hospital pharmacy, community pharmacy and wholesale distribution. Excellent communication skills, ability to work in a team, manage tasks, adapt to stress and meet deadlines.
Overview
14
14
years of professional experience
8
8
years of post-secondary education
4
4
Languages
Work History
Responsible Person (Pharmacist)
Farmácia Silveira Do Rosário - Grupo Silveira
Cascais, Lisbon
09.2023 - Current
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Conducted regular audits of the pharmacy''s controlled substances inventory, ensuring accurate record-keeping and preventing diversion or theft.
- Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Improved patient outcomes by providing comprehensive medication therapy management and counseling.
- Participated in community outreach events, educating the public about proper medication use, storage, and disposal techniques.
- Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
- Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Hand counted controlled medications, measured liquids and reconstituted antibiotics.
Responsible Person (Pharmacist)
Farmácia Primavera - Grupo Amorim
Sao Domingos De Rana, Lisbon
09.2022 - 08.2023
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Improved patient outcomes by providing comprehensive medication therapy management and counseling.
- Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
- Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
- Increased immunization rates in the community by administering vaccinations during flu season.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Achieved significant cost savings by negotiating better prices with drug suppliers without compromising on medication quality.
Technical Director
AMD PASSOS FARMACÊUTICA
Oeiras, Lisbon
02.2019 - 02.2023
- Led successful efforts to obtain necessary certifications, demonstrating compliance with industry regulations and best practices.
- Complied with stringent regulatory standards for data handling.
- Pharmacovigilance.
- Increased customer satisfaction, addressing technical issues swiftly and effectively.
Community Pharmacist
Farmácia Caparide
Caparide, Lisbon
03.2019 - 09.2022
- Cross-selling
- Purchasing management
- Order management (ordering, returns, credit notes)
- Pharmaceutical services
Responsible Person (Pharmacist)
Gessa-Beloura Clinic
Sintra, Lisbon
10.2019 - 09.2020
- Responsible Pharmacist for the stock management of the hospital pharmacy at Beloura Clinic
- Purchasing management - elaboration of purchase orders
- Management of medication returns and complaints
- Elaboration of Good Hospital Practice procedures
- Control of psychotropic drugs
- Control of expiration dates
- Audits of emergency cars (Cordeiro's group clinics)
Community Pharmacist
Farmácia Alvide
Cascais, Lisbon
04.2015 - 12.2019
- Experience in the field of Community Pharmacy
- Advice on the rational use of medicines
- Pharmacotherapeutic follow-up of users
- Control of psychotropic and narcotic drugs within the pharmacy
- Preparation of manipulated medicines
- Manipulated production in sports supplementation
- Pharmaceutical services
- Individualized medication preparation
- Administration of vaccines and injectables
Community Pharmacist
Farmácia Cordeiro
Cascais, Lisbon
02.2017 - 05.2019
- Experience in the field of Community Pharmacy
- Advice on the rational use of medicines
- Pharmacotherapeutic follow-up of users
- Control of psychotropic and narcotic drugs within the pharmacy
- Contact with other health professionals
- Contact with drug information centers
- Order management
- Complaints management
Diagnostic and Therapeutic Technician
Centro Hospitalar Lisboa Norte, E.P.E - Hospital de Santa Maria
Lisbon, Lisbon
09.2010 - 12.2018
- Reception and distribution of medicines (traditional distribution, single-dose distribution and through automated systems - horizontal/vertical KARDEX)
- Replenishment and control of medicine stocks in the wards, through automated systems- PYXIS
- Serum Levels Laboratory - drug dosing with narrow therapeutic window
- Control of psychotropic and narcotic drugs inside the pharmacy
- Pharmacotechnic - Handling of cytotoxic drugs, preparation of parenteral nutrition bags and non-sterile drugs
Nutrition Representative
Vitafor
Lisbon, Lisbon
10.2017 - 10.2017
- Presence at the brand's stand at the Multidisciplinary International Congress on Anti-aging, Nutrigenomics and Orthomolecular (Hotel Real Palácio, Lisbon)
- Medical food supplements
- Dissemination of the products to health professionals (mainly nutritionists)
- Brand disclosure to the general public
Education
Master of Science - Pharmacy
Faculdade De Farmácia Da Universidade De Lisboa
Lisbon, Portugal 09.2011 - 11.2015
Bachelor of Science - Pharmacy
Escola Superior De Tecnologia Da Saúde De Coimbra
Coimbra, Portugal 09.2006 - 06.2010
Skills
Medication dispensing
Patient education
Prescription filling
Regulatory compliance
Patient counseling
Customer service and communication skills
OTC recommendations
Pharmacy inventory and recordkeeping
Personal Information
- Place of Birth: Brazil
- Date of Birth: 08/20/87
- Gender: Female
- Nationality: Portuguese
- Driving License: B
- Marital Status: Married
Hobbies
- Gym (weight training)
- Reiki
- Reading
- Personal development
Timeline
Responsible Person (Pharmacist)
Farmácia Silveira Do Rosário - Grupo Silveira
09.2023 - Current
Responsible Person (Pharmacist)
Farmácia Primavera - Grupo Amorim
09.2022 - 08.2023
Responsible Person (Pharmacist)
Gessa-Beloura Clinic
10.2019 - 09.2020
Community Pharmacist
Farmácia Caparide
03.2019 - 09.2022
Technical Director
AMD PASSOS FARMACÊUTICA
02.2019 - 02.2023
Nutrition Representative
Vitafor
10.2017 - 10.2017
Community Pharmacist
Farmácia Cordeiro
02.2017 - 05.2019
Community Pharmacist
Farmácia Alvide
04.2015 - 12.2019
Master of Science - Pharmacy
Faculdade De Farmácia Da Universidade De Lisboa
09.2011 - 11.2015
Diagnostic and Therapeutic Technician
Centro Hospitalar Lisboa Norte, E.P.E - Hospital de Santa Maria
09.2010 - 12.2018
Bachelor of Science - Pharmacy
Escola Superior De Tecnologia Da Saúde De Coimbra
09.2006 - 06.2010
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