Experienced Service Team Analyst and Restaurant Onboarding Coordinator with over six years at Uber in Lisbon, Portugal, specializing in customer service, social media management, and live operations within the Spanish market. Multilingual in Spanish, Portuguese, and English, with a background in the arts as an actress and singer. Bachelor's degree in Social Sciences and Psychology, equipped with strong critical thinking, analysis, and problem-solving skills, along with a deep understanding of human behavior, empathy, and cultural awareness, enabling effective teamwork and leadership with a strong ethical foundation.
Cross-Functional Teamwork
Organizational abilities
Policy understanding
Teamwork and Collaboration
Microsoft Office
Problem-Solving
Time Management
Problem-solving abilities
Training and mentoring
Excellent Communication
New Hire Orientation