Joana Ramos-Pinto
Porto,Portugal
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability, a proactive approach and attention to detail in delivering effective solutions.
Overview
25
25
years of professional experience
9
9
years of post-secondary education
4
4
Languages
Work History
Owner/Manager/Buyer/Merchandising
Good Things Will Happen Soon Concept Store
12.2020 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Attended trade shows and special events to search for original products
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Showcased artistic talent by designing eye-catching window displays that enticed passersby and increased foot traffic.
- Boosted sales through effective product merchandising and attractive displays, driving customer interest in featured items.
- Improved customer engagement through social media management and content creation.
Entrepreneur/Owner/Designer/Creative Director
Inkworks
03.2006 - Current
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Spearheaded visual merchandising efforts at retail locations, showcasing products effectively while reinforcing the brand identity.
- Provided personalized assistance to shoppers with special needs or requests, enhancing their retail experience significantly.
- Analyzed sales trends to identify opportunities for improvement within the retail environment.
- Provided personalized recommendations for customers based on their preferences, resulting in higher satisfaction rates.
- Adapted quickly to new product releases or changes in-store policies while maintaining professionalism under changing circumstances.
- Increased customer satisfaction by providing exceptional service and product knowledge.
- Processed transactions efficiently, ensuring accurate pricing and payment handling.
- Streamlined distribution processes for improved efficiency and reduced delivery times.
- Created marketing materials, including brochures, flyers and product catalogs to brand standards.
Creative Director
Cla-se Studio
01.2004 - 01.2006
- Coordinated internally with various departments to ensure seamless implementation of new product features or enhancements requested by clients.
- Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution..
- Collaborated with sales and marketing teams to create visually impactful promotional materials that increased brand awareness.
- Organized fashion shoots by collaborating with photographers, models, location scouts and makeup artists to achieve the desired look.
Graphic Designer
Studio laVista
01.2003 - 09.2004
- Completed final touches for projects such as images sizes and font selection.
- Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
- Met with customers to present mockups and collect information for adjustments.
- Proved successful working within tight deadlines and a fast-paced environment.
Owner/Editor/Graphic Designer
Lab Magazine
01.2000 - 01.2004
- Managed the editorial process from concept to publication for on-time delivery of each issue.
- Developed successful partnerships with industry experts for exclusive interviews and features, establishing the magazine as an authoritative source.
- Managed relationships with print vendors to ensure timely delivery of high-quality products at competitive prices.
- Collaborated with designers, photographers, and illustrators to ensure high-quality visual assets complemented written content.
- Proofread, edited and evaluated final copy to verify content aligned with established guidelines.d
- The last years of Lab, designed and managed production remotely from Portugal.
Graphic Designer
Museu De Serralves
01.2002 - 01.2003
- Conceptualized creative designs for print materials, banners, and signs.
- Employed design fundamentals when selecting typography, composition, layout, and color in design work.
Education
Bachelor of Arts - Communication Design
Central Saint Martins College of Art & Design
London, England 09.1995 - 06.2000
Short Course - Portfolio Course
Central Saint Martins College of Art & Design
London, England 01.1996 - 06.1996
Degree Diploma - Communication Design
ESAD - Escola Superior De Arte & Design
Porto, Portugal 09.1991 - 06.1995
Skills
Creativity
Self motivation
Reliability
Problem-solving abilities
Decision-making
Multi-tasking
Exhibitions
- London, England, Inspiration Style Lounge, Victoria & Albert Museum, 10/01/03
- London, England, GB: Graphics Britain, Magma Bookshop, 11/01/02
- London, England, Do not waste your creativity, Magma Bookshop, 10/01/02
- London, England, Solo Photography Exhibition La Virgen de Guadalupe, Freud's Bar, 11/01/00
- London, England, Same Shit, Different Year, Central Saint Martins College of Art & Design, 06/01/09
- Barcelona, Catalonia, Conversations, Central Saint Martins in Barcelona @ Sala Vision, 06/01/99
Publications
The Sunday Times, Creative Review Magazine, Eye Magazine, Graphic Magazine, Graphics International (Grafik), Time Out London, Metro Newspaper, The Wire, Dazed & Confused, Eyesite, Beaux Arts Magazine, OFR magazine, Colors Magazine, Step Inside Magazine, Composite, Plusing, Tatamix, Atmosphere, Canal + (TV), El País de las Tentaciones (Supplement of El País), Woman, Visual, Visuelt, Store Magazine, Di'zain Magazine, GB: Graphics Britain editorial Lawrence King, magCulture editorial Lawrence King, Inside Magazines editorial Thames & Hudson, It's a matter of Editorial Design editorial Visionary, LeBook
Interests
- Decoration, Gardening, Drawing, Fashion, Cooking, Painting, Art, Architecture, Music, Dance, Theater, Cinema, Photography, Watching, Reading, Walking, Running, Traveling.
date of birth
02 November 1973
@goodthingsporto
Timeline
Owner/Manager/Buyer/Merchandising
Good Things Will Happen Soon Concept Store
12.2020 - Current
Entrepreneur/Owner/Designer/Creative Director
Inkworks
03.2006 - Current
Creative Director
Cla-se Studio
01.2004 - 01.2006
Graphic Designer
Studio laVista
01.2003 - 09.2004
Graphic Designer
Museu De Serralves
01.2002 - 01.2003
Owner/Editor/Graphic Designer
Lab Magazine
01.2000 - 01.2004
Short Course - Portfolio Course
Central Saint Martins College of Art & Design
01.1996 - 06.1996
Bachelor of Arts - Communication Design
Central Saint Martins College of Art & Design
09.1995 - 06.2000
Degree Diploma - Communication Design
ESAD - Escola Superior De Arte & Design
09.1991 - 06.1995
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