Joana Filipa Brito Pimentel

• Customer service, Cashier and Kitchen support

• Apoio e realização de tarefas variadas na area do marketing
• Shadowed daily activities of office staff to gain understanding of scope of work.
• Handled phone calls and responded to emails on behalf of staff, keeping senior members free to focus on larger issues.
• Collaborated with management and team members on end-to-end project needs, organising materials, facilitating communication and proofreading work.
• Supported meetings by preparing materials, setting up spaces and taking notes.
• Registered information on database to preserve accurate details.
• Created presentations and printed important documents to prepare for staff meetings.
• Entered and verified computer data to create reliable records.
• Maintained organised and updated file systems for easy staff use.

• Telemarketing Commercial Agent / Call Center
• Support with outbound calls and visits to customers about specific sales and marketing promotional campaigns.

• Support and management of the packaging process and shipping to the Customers
• Support on manufacturing activities

Supported meetings by preparing materials, setting up spaces and taking notes.

Created presentations and printed important documents to prepare for staff meetings.

Modify / edit documents, flyers and page layouts