Johanna Angelica Leiziaga Rodriguez
Scrum Master -Senior Project Manager
Vila Nova de Gaia,Porto
Summary
Experienced Scrum Master and Senior Project Manager with a proven track record of successfully leading international teams in the developing of high-quality software solutions, consistently delivered on time and within budget. Proficient in coaching and motivating teams to foster a culture of collaboration through effective communication. Highly organized in managing complex projects with multiple deadlines and a track record of meeting and exceeding customer expectations.
I thrive on challenges, enjoy working with people, and am passionate about continuous learning.
Overview
16
16
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Scrum Master
Growininsights
05.2023 - Current
- Facilitate Scrum events– Daily stand-ups, Sprint Planning, Sprint Reviews, and Sprint Retrospectives.
- Coach teams and provide necessary training to create Agile mindset in Agile values, principles, and practices to deliver value to business.
- Measuring and tracking metrics of the team's performance by implementing a dashboard on Jira with EazyBI reports.
- Collaborated with product owners, team members and other scrum masters to define solutions and drive progress.
- Work closely and listen to team members' feedback to remove impediments, identify issues, and work on conflicts resolution to allow the team to progress.
Senior Project Manager and Application Manager
Tata Consultancy Services
Santiago, Chile
07.2017 - 08.2021
- Be part of the international and cross-disciplined team to breathe an Agile mindset and train in the adoption of Agile tools, practices, and techniques.
- Provide transparency and visibility to the project team and stakeholders into the team's progress, performance, and deliverables, through clear reporting and indicator metrics.
- Facilitate Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Promote effective collaboration and communication within multiple project teams by sharing issues and solutions during projects' life cycles, shielding the teams from outside interruptions, and saving up to 15% of project time.
- Coach and listen to team members' feedback to identify issues, overcoming impediments, and work closely on conflicts resolution.
Project Leader
Santander Bank
06.2007 - 10.2015
- Inspired and coached team members to have a clear understanding of the methodology, practices and tools.
- Defined responsibilities, duties and roles of each team member.
- Managed and facilitated team meetings and discussions of project's goals and objectives.
- Observed progress of each project, monitor risks to implement the contingency plans.
- Aligned with staff members to develop, identify and achieve assigned goals and initiatives.
- Working closely with developers, clients, and end-users by standardizing the approval amounts and creating maker-checker roles according to users' functions, diminishing treasure application risk by 15%.
- Manages projects and their successful implementations by having analytical, confidence, leadership, problem-solving, and interpersonal skills, to align project objectives to clients' expectations.
- Support the product owners by encouraging weekly meetings to identify their needs and establish prioritization to diminish business requirements confusion to deliver high-quality products.
Education
Master of Science - Project Management
Cambrian College
Sudbury, Canada 09.2021 - 04.2022
Master of Science - Auditing
The Central University of Venezuela
Caracas, Venezuela 01.2012 - 12.2014
Bachelor of Science - Computer Engineering
Alejandro De Humboldt University
Caracas, Venezuela 01.2007 - 12.2011
Skills
- Agile Best Practices
- Risk Identification and Analysis
- Facilitation
- Sprint Planning
- Public Speaking
- Problem-solving skills
- Presentation Skills
- Conflict resolution
- Attention to Detail
- Customer Needs Assessment
- Active communication
- Project Management
Accomplishments
* Collaborate with the developers and QA teams to enhance Sprint planning by improving estimation techniques (Fibonacci series) and effectively determining the team's capacity.
* Working closely with the team to improve the refinement process ensuring the backlog remains up-to-date by establishing stories prioritization, clarifying both technical and functional aspects, and facilitating estimation to align with our business goals.
* Leading the successful implementations of multiple projects, while performing both Senior Project Manager and Application Manager role.
* Exceeding customer expectations and delivering high-results within timelines and the budget of the Strategic Process Improvement Project. Successfully implementing new processes that operate more efficiently, saving time (100%) and improving processing rate (70%).
* Empowering teams to become more autonomous and self-organizing reducing a remarkable 80% in past-due IT issues within the first five months and earning the client excellence recognition.
Certification
- Certified Scrum Master, Scrum.Org - September 2020
- Certified Scrum Foundation, CertiProf - June 2020
- Women in Leadership Certification, Wizeline Academy - June 2022
Extracurricular Activities
* Write diverse articles for the Growininsights Newsletter.
* Active participation in the Project Management Presentations with Ticher and PMI Puebla Chapter.
* Enjoy taking courses to stay updated.
* Enjoy playing volleyball and sewing my own clothes.
Languages
Spanish
Native language
English
Advanced
C1
Portuguese
Upper intermediate
B2
Software
Struts, Ab Initio, Java, Linux, Spring, Oracle, AS400, SQL, NET, Mainframe, Power Builder
Waterfall, Agile-Scrum methodologies
Timeline
Scrum Master
Growininsights
05.2023 - Current
Master of Science - Project Management
Cambrian College
09.2021 - 04.2022
Senior Project Manager and Application Manager
Tata Consultancy Services
07.2017 - 08.2021
Master of Science - Auditing
The Central University of Venezuela
01.2012 - 12.2014
Project Leader
Santander Bank
06.2007 - 10.2015
Bachelor of Science - Computer Engineering
Alejandro De Humboldt University
01.2007 - 12.2011
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