Summary
Overview
Work History
Education
Skills
Timeline
Jonathan Augusto

Jonathan Augusto

Porto,03

Summary

Dynamic and results-driven leader with over 15 years of experience in retail and commercial management. Experienced with overseeing multiple business locations to ensure seamless operations and high standards. Utilizes strategic planning and resource management to optimize performance. Track record of improving team productivity and customer satisfaction through effective leadership and problem-solving abilities. Goal oriented in managing budgets exceeding €45M and leading teams of over 100 employees, with an international mindset supported by an MBA.


Overview

17
17
years of professional experience
3
3
Languages

Work History

Area Manager

SAN
03.2019 - Current
  • Lead 5 store managers and indirectly more than 100 employees, ensuring professional growth and engagement through effective team leadership & development.
  • Managed annual sales budget of over €45M, ensuring strong P&L management.
  • Oversaw implementation of corporate strategy, driving customer satisfaction and operational efficiency.
  • Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.

Department Manager of SMD & White Goods

MediaMarkt
03.2016 - 02.2017
  • Redesigned store layout and merchandise in line with company's new strategic vision.
  • Introduced HR processes to optimize team allocation and efficiency, improving operational efficiency.
  • Managed 10–40 indirect employees and secured annual supplier bonuses from brands including BSH, P&G, Delonghi, and Electrolux.
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.

Store Manager

Decathlon Portugal
02.2014 - 02.2016
  • Renewed store concept aligned with company strategy, contributing to operational efficiency.
  • Led a team of 30–50 indirect employees through strong team leadership & development.
  • Achieved 10% sales growth in two years, surpassing national average.
  • Awarded Best Customer Satisfaction Index (2016).
  • Delivered the highest increase in employee satisfaction across the country.

Store Manager

Decathlon Portugal
08.2011 - 01.2014
  • Defined and executed commercial strategy for a new store opening, ensuring effective strategic planning and driving sales growth.
  • Designed and delivered local advertising campaigns (radio, outdoor, ATM ads, bus adverts, and newspapers).
  • Achieved best revenue growth in the country (+20%, 2013).
  • Reached the highest internal employee satisfaction score nationwide.

Department Manager – Fitness Clothes & Equipment

Decathlon Portugal
08.2008 - 01.2011
  • Managed department strategy with annual sales exceeding €1.5M.
  • Supervised 10–15 employees, ensuring motivation and efficiency through effective team leadership & development.

Education

MBA - Magellan

Porto Business School, Porto, Portugal
10-2018

Bachelor's - Economics

Aveiro University, Aveiro, Portugal
07-2008

Erasmus Program - Business Economics

Budapest Business School, Budapest
07-2006

Skills

P&L Management & Business Transformation

Timeline

Area Manager - SAN
03.2019 - Current
Department Manager of SMD & White Goods - MediaMarkt
03.2016 - 02.2017
Store Manager - Decathlon Portugal
02.2014 - 02.2016
Store Manager - Decathlon Portugal
08.2011 - 01.2014
Department Manager – Fitness Clothes & Equipment - Decathlon Portugal
08.2008 - 01.2011
Porto Business School - MBA, Magellan
Aveiro University - Bachelor's, Economics
Budapest Business School - Erasmus Program, Business Economics

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