João Conceição
Portugal
Summary
Driven and adaptable professional with a diverse background in marketing and content analysis. I have experience leading and supporting creative and community-focused projects like the "BeeKind" app and "Batidão," both of which promote social responsibility and healthy living. I leverage insightful analysis and customer engagement strategies to create meaningful solutions that support business goals and community needs. Currently expanding my skills in cybersecurity to enhance my ability to contribute to secure and efficient digital environments, while continuously learning and evolving.
Overview
15
15
years of professional experience
Work History
Manager
Plug Sound Solutions
04.2010 - Current
- Lead high-performing team in delivering premium event solutions, consistently exceeding client expectations and driving significant revenue growth.
- Achieved a remarkable 20% increase in service sales by implementing innovative customer engagement strategies and leveraging data analytics for targeted marketing efforts.
- Designed and executed comprehensive training programs that resulted in a 30% improvement in team performance, fostering a culture of excellence and collaboration.
Assistant Production
Various Agencies
07.2022 - 06.2024
- Assisted in production of large-scale film projects and advertisements for globally recognized brands, contributing to successful execution of complex production schedules.
- Supported management of on-site production needs, including overseeing equipment setup, managing timelines, and ensuring compliance with production protocols.
- Worked closely with high-profile clients and production teams to deliver creative and compelling content that met brand objectives and industry standards.
- Gained valuable experience in fast-paced, high-pressure environments, adapting to dynamic needs of large productions.
Content Analyst
Teleperformance
11.2019 - 10.2022
- Enhanced user experiences across digital platforms by conducting thorough content analysis and optimizing website performance.
- Improved customer satisfaction ratings by 15% through strategic content management and rigorous quality assurance processes, leading to increased user engagement.
- Collaborated with cross-functional teams to streamline digital interactions, ensuring seamless user experiences and enhancing operational efficiency.
Strategic Alignment Specialist
Sapana.org
09.2015 - 09.2019
- Designed strategies to align SAPANA.org’s social responsibility initiatives with business goals, boosting community impact.
- Established a new solutions-based alignment branch to respond more effectively to community needs.
- Collaborated with partners to launch several high-impact community programs and foster sustainable development.
- Led and mentored teams to successfully deliver social projects with measurable results.
Project Lead
Beekind
09.2016 - 11.2018
- Led development of BeeKind, volunteer connection app that enhanced community engagement and social responsibility.
- Partnered with leading telecommunications provider to bring app to market, increasing visibility and user adoption.
- Conducted market research and user feedback to refine app features, ensuring alignment with user needs.
- Managed intellectual property challenges, prioritizing brand integrity and long-term strategy.
Project Lead
Batidão
08.2010 - 11.2015
- Founded Batidão, a mobile smoothie venture offering 100% natural products that catered to health-conscious consumers.
- Created and executed marketing strategies that grew brand visibility and community support at various events.
- Developed innovative smoothie offerings, including POWER, VITAMINA, and ZEN FRESH, emphasizing natural ingredients.
- Successfully built loyal customer base despite project closure due to funding constraints.
Education
Course - Cybersecurity
Coursera
Online 03-2025
Master - Entrepreneurship and Innovation Management
Católica Lisbon School of Business & Economics
Lisbon02-2015
Bachelor - Public Relations and Publicity
Instituto das Novas Profissões
Lisbon09-2009
Skills
- App Development & Digital Strategy
- Digital Marketing Mastery
- Customer-Centric Solutions
- Public Relations & Brand Communication
Languages:
- Portuguese: Native
- English: Fluent
- French: Intermediate
- Spanish: Intermediate
Additional Strengths:
- Creative Innovator: Passionate about driving social impact projects and leveraging technology for community benefit.
- Tech-Savvy Leadership: Experienced in managing projects that utilize cutting-edge technologies for enhanced operational efficiency.
- Adaptable Leader: Proven ability to inspire teams in dynamic environments, staying ahead of trends in technology, cybersecurity, and digital transformation.
- Sustainability Advocate: Committed to developing and implementing initiatives that positively impact the environment and society.
Timeline
Assistant Production
Various Agencies
07.2022 - 06.2024
Content Analyst
Teleperformance
11.2019 - 10.2022
Project Lead
Beekind
09.2016 - 11.2018
Strategic Alignment Specialist
Sapana.org
09.2015 - 09.2019
Project Lead
Batidão
08.2010 - 11.2015
Manager
Plug Sound Solutions
04.2010 - Current
Course - Cybersecurity
Coursera
Master - Entrepreneurship and Innovation Management
Católica Lisbon School of Business & Economics
Bachelor - Public Relations and Publicity
Instituto das Novas Profissões
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