Jorge Henriques
Vilamoura
Summary
Dynamic professional with a proven track record in property sales and client relations, honed at Century 21. Expert in digital tools and adept at fostering team collaboration. Successfully managed complex transactions, achieving cost-savings and maintaining high customer service standards. Skilled in financial planning and staff management, consistently exceeding targets through innovative strategies.
Overview
27
27
years of professional experience
Work History
Real Estate Agent
Century 21
Albufeira
06.2022 - Current
- Responded promptly to client inquiries via phone or email.
- Maintained current and accurate CRM database of prospective customers.
- Attended industry events such as conventions and seminars.
- Communicated with clients to determine property needs and budget constraints.
- Advised clients on market conditions, pricing and legal requirements for property transactions.
- Liaised between sellers and buyers for profitable and efficient sales.
- Performed administrative duties such as preparing paperwork for listing presentations, tracking sales data and updating internal databases.
- Showed residential properties and explained features, value and benefits of available homes.
- Promoted active listings through social media marketing, open houses and newsletters.
- Researched current listings available in the area using multiple online resources.
- Scheduled and attended weekly appointments with clients.
- Created detailed property descriptions for use in marketing material.
- Presented properties to potential buyers and addressed questions.
- Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
- Developed and presented purchase offers to sellers for consideration.
- Managed real estate transactions from initiation to closing.
Self Employed Uber/Bolt Operator
Self employed
01.2019 - 11.2021
- Completion of requested passenger trips
- High Level Customer Service
- Maintaining a high level reputation through the app at all times
- Ensuring target percentage of cancellations were met per month and kept to a minimum
Director
Pickatool Hire
Meyerton
01.2017 - 01.2019
- Utilising new ideas to source new prospective business through various channels
- Conducting site visits and adhering to operational requirements
- Negotiating with potential new clients and sourcing of new clients
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
- Achieved cost-savings by developing functional solutions to problems.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Director
Africa Metals
De Deur
01.2007 - 12.2017
- Ensuring high level customer service and care was maintained at all times
- Utilising new techniques to win new business contracts on behalf of the company
- Ensuring operational requirements were met consistently
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Ensured compliance with all relevant regulations, policies and procedures.
- Managed budgeting and financial planning processes for the organization.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Prepared staff work schedules and assigned team members to specific duties.
Transport manager
CGH Transport
Randvaal
02.1998 - 12.2007
- Purchase and sale of parts
- Ensuring the smooth delivery of goods was managed at all times
- Management of drivers that were working on behalf of CGH
- Administrative duties where required
- Negotiated with carriers and warehouse operators for services and preferential rates.
- Managed day-to-day shipping and receiving, overseeing large number of packages in 24-hour period.
- Conducted regular inspections of vehicles in the fleet to ensure they are up-to-date with legal requirements.
- Supervised the loading and unloading of freight at each depot.
- Responded promptly to customer inquiries related to transport issues.
- Examined invoices and shipping manifests for conformity to tariff and customs regulations.
- Monitored and managed the transport fleet to ensure efficient delivery of goods.
- Drafted monthly reports on fuel consumption and other related metrics.
- Maintained records of cargo loads including weight, volume, route information.
- Established transportation cost standards and economical shipping practices.
- Ensured strict compliance with federal, state, and local transportation regulations, avoiding fines and penalties.
Education
Diploma -
MCC Academy
Meyerton, Gauteng,South Africa11.2015
Theology Diploma -
Midvaal Christian Centre
Meyerton,South Africa11.2015
Leadership Skils -
Midvaal Christian Centre
Meyerton,South Africa10.2013
Relationship Therapy -
Midvaal Christian Centre
Meyerton,South Africa11.2010
Grade 12 -
General Smuts High School
Vereeniging, Gauteng,South Africa12.1995
Grade 8 -
Escola secundaria de Cantanhede
Cantanhede01.1988
Skills
- Experienced in Digital Tools
- Account Management
- Communication
- Client Relations Expertise
- Adaptability
- Team Collaboration Skills
- Meticulous Observation Skills
- Property sales
- Property tours and inspections
- Honest and ethical
- Property marketing
- Financial planning
- Staff management
References
References available upon request.
Hobbies and Interests
- Football
- Gym
- Cycling
- Traveling
- Listening to music
Languages
- English
- Portuguese
- Afrikaans
Personal Information
- Date of Birth: 02/19/75
- Nationality: Portuguese
Languages
English
First Language
Portuguese
Upper Intermediate (B2)
B2
Afrikaans
Beginner
A1
References
References available upon request.
Timeline
Real Estate Agent
Century 21
06.2022 - Current
Self Employed Uber/Bolt Operator
Self employed
01.2019 - 11.2021
Director
Pickatool Hire
01.2017 - 01.2019
Director
Africa Metals
01.2007 - 12.2017
Transport manager
CGH Transport
02.1998 - 12.2007
Diploma -
MCC Academy
Theology Diploma -
Midvaal Christian Centre
Leadership Skils -
Midvaal Christian Centre
Relationship Therapy -
Midvaal Christian Centre
Grade 12 -
General Smuts High School
Grade 8 -
Escola secundaria de Cantanhede
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