JOSÉ MANUEL

Geotechnical engineer with a strong academic background and practical experience in mining operations and SaaS sales. Dedicated to providing value to clients in the mining industry through data-driven strategies, process optimization, and technical enablement. Recognized for being a dependable team player, adaptable, and adept at bridging technical and commercial perspectives to address client needs. Effective communicator with a deep understanding of technical product specifications, a problem-solving mindset, and a collaborative approach. Committed to enhancing sales efficiency, fostering client engagement, and driving sustainable growth with innovative and practical solutions.

• Identified and corrected the misclassification of sales types, enabling proper segmentation between new business, renewals, and expansions. This included introducing the concepts of up-selling and cross-selling, which were previously not understood or applied by the team, improving visibility and consistency in sales reporting.
• Secured the company’s first active customers in the UAE, a key strategic market, by combining trade show engagement with practical techniques from the course Sales Training: Practical Sales Techniques.
• Improved pipeline management and forecast visibility by introducing the use of Pipeline Inspection in Salesforce and supporting the team with practical training sessions.
• Introduced the team to inbound and outbound lead segmentation and created dedicated fields in Salesforce to track them separately. This structure supports the automated cadences project I currently lead, based on the course Data-Driven Prospecting: Automating Strategies to Generate Leads, with logic adapted to lead source and interest.
• Completed over 41 hours of professional training in productivity, sales forecasting, lead generation, prospecting, assertive communication, and personal leadership, to strengthen core skills and support ongoing development in the sales and marketing function.