Julia Kepplinger
Armação de Pêra,Portugal
Summary
Skilled professional with advanced English and fluent German. Consistently delivers high-quality work under pressure, ensuring accuracy. Strong in client relationship management, problem-solving, and handling multiple projects in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Trauma-Informed ADHD & Nervous System Coach
Self-Employed – Remote
Armação de Pêra, Faro
01.2024 - Current
- Offer personalized, trauma-informed coaching to clients with ADHD, integrating nervous system regulation techniques to support lasting behavioral change.
- Support clients in building sustainable routines, reducing overwhelm, and improving self-trust through nervous system resilience practices.
Client Engagement Specialist & Chat Moderator
Cloudworkers – Remote
Armação de Pêra, Faro
01.2019 - 01.2024
- All communication and content creation were conducted in German.
- Crafted compelling first-contact messages to initiate conversations and drive user engagement.
- Managed multiple client chats simultaneously, maintaining high responsiveness and tone consistency.
- Maintained professionalism and discretion while working in a fast-paced, remote environment.
German Certified Real Estate Professional
Self-Employed – Cologne, Germany
Cologne, North Rhine-Westphalia Germany
02.2017 - 01.2019
- Immobilienkauffrau (German Certified Real Estate Professional): A certified professional in Germany, specializing in real estate management, property sales, and rentals, with formal training and expertise recognized by German standards.
- Specialized in commercial rentals, including offices and business spaces in the Cologne area.
- Managed the full rental process, from sourcing properties to client viewings and contract finalization.
- Built and maintained strong client relationships through clear communication and professional service.
Education
Mittlere Reife (Equivalent to High School Diploma) -
Friedrich List Realschule
Moessingen, Germany /1991 - /1997
Immobilienkauffrau (Real Estate Professional) - Real Estate
COMCAVE.COLLEGE
Cologne, Germany /2013 - /2015
Skills
- Fluent in German (written and spoken): Excellent communication skills in both professional and casual settings, able to articulate complex ideas clearly and effectively
- Advanced English proficiency: Strong written and spoken English skills, able to communicate fluently and professionally in diverse settings
- High-Quality Delivery: Proven ability to consistently produce high-quality work under pressure, maintaining attention to detail and ensuring accuracy and excellence in all tasks
- Client Relationship Management: Skilled at building and maintaining strong, long-term client relationships through clear communication, trust, and high service standards
- Problem-Solving and Critical Thinking: Able to analyze situations and develop effective solutions tailored to clients' needs
- Project and Time Management: Adept at managing multiple projects simultaneously, meeting deadlines, and maintaining organization in a fast-paced environment
Languages
English
Fluent
German
Native
Portuguese
Elementary
Timeline
Trauma-Informed ADHD & Nervous System Coach
Self-Employed – Remote
01.2024 - Current
Client Engagement Specialist & Chat Moderator
Cloudworkers – Remote
01.2019 - 01.2024
German Certified Real Estate Professional
Self-Employed – Cologne, Germany
02.2017 - 01.2019
Mittlere Reife (Equivalent to High School Diploma) -
Friedrich List Realschule
/1991 - /1997
Immobilienkauffrau (Real Estate Professional) - Real Estate
COMCAVE.COLLEGE
/2013 - /2015
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