Overview
Work History
Education
Skills
Languages
Hobbies
Timeline
Generic
Julia Wróbel

Julia Wróbel

Os. Armii Krajowej 137/6 Poznań

Overview

6
6
years of professional experience

Work History

Breakfast Manager

Hotel Katla by Keahotels
02.2024 - 06.2024
  • Managed daily operations for a smooth-running breakfast shift, resulting in increased guest retention.
  • Ensured compliance with health and safety regulations, maintaining a clean and safe dining environment for guests.
  • Serviced guests with food and beverage requirements.
  • Trained new staff members on restaurant policies, procedures, and customer service standards, contributing to their professional development.
  • Addressed any customer complaints or concerns promptly, demonstrating excellent problem-solving skills while maintaining professionalism.

Housekeeper/Kitchen Hand

Hotel Katla by Keahotels
03.2023 - 06.2024
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Verified cleanliness and organization of storage areas and carts.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
  • Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
  • Increased guest satisfaction scores, consistently achieving high marks in cleanliness and attention to detail.
  • Ensured safety and cleanliness of public spaces by removing debris, weeds, and litter from gardens and pathways.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and preparing desserts.

Sales Consultant

British American Tobacco Polska
09.2022 - 01.2023
  • Was in charge of promoting and selling products.
  • Served as an intermediary between companies and their customers, recommending relevant offerings.
  • Responded to telephone and in-person requests for information.
  • Maximized customer retention by resolving issues quickly.

Housekeeper

Guesthouse "Jantarek"
05.2022 - 09.2022
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.

Translator

FORTYTUDE Sp. z.o.o
09.2021 - 01.2022
  • Translated articles and documents from Polish into Italian and English.
  • Reviewed final works to spot and correct errors in punctuation, grammar and translation.
  • Applied cultural understanding to discern specific meanings beyond literal written words.

Lifeguard

WOPR
07.2019 - 09.2021
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Worked in season, during summer.

Restaurant Team Member

MAX Burgers
04.2018 - 05.2021
  • Operated register to process payments and collect cash payment for order
  • Prepared food orders, cooking on grill and operating fry station.
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.

Education

Bachelor - Italian Philology With French

University of Adam Mickiewicz
Poznań, Poland
07-2021

Skills

  • Excellent ability to work in a group
  • Customer orientation
  • Attention to detail
  • Conflict resolution
  • Working under pressure
  • High communication skills
  • Good work organization
  • Ability to multitask
  • Knowledge of MS Office
  • Driving license (cat B)
  • Openness to new challenges
  • Motorboat operator’s license

Languages

Polish
Native language
English
Advanced (C1)
Italian
Advanced (C1)
French
Elementary (A2)
Spanish
Beginner (A1)
Portuguese
Beginner (A1)

Hobbies

  • Foreign languages, natural cuisine and fermented beverage making, ecology with zero waste ideology, being in nature (camping, hiking), animals care, sport (swimming, skiing), crochet.

Timeline

Breakfast Manager

Hotel Katla by Keahotels
02.2024 - 06.2024

Housekeeper/Kitchen Hand

Hotel Katla by Keahotels
03.2023 - 06.2024

Sales Consultant

British American Tobacco Polska
09.2022 - 01.2023

Housekeeper

Guesthouse "Jantarek"
05.2022 - 09.2022

Translator

FORTYTUDE Sp. z.o.o
09.2021 - 01.2022

Lifeguard

WOPR
07.2019 - 09.2021

Restaurant Team Member

MAX Burgers
04.2018 - 05.2021

Bachelor - Italian Philology With French

University of Adam Mickiewicz

Similar Profiles

  • MURTAJA ALTAMEEMI

    MURTAJA ALTAMEEMIMURTAJA ALTAMEEMI

    Front office ( Receptionist ) & supervisor at OZO Hotel / Cordial hotel / Joy hotel / Diamond capsule hotel / The muse hotel / House 377 hotel / NL hotel / Max hotel / Downtown hotelFront office ( Receptionist ) & supervisor at OZO Hotel / Cordial hotel / Joy hotel / Diamond capsule hotel / The muse hotel / House 377 hotel / NL hotel / Max hotel / Downtown hotel

  • PRIYANKA PATIL

    PRIYANKA PATILPRIYANKA PATIL

    Housekeeping Room Attendant at Park Hotel (2018), Hilton Hotel (2018), QT HotelHousekeeping Room Attendant at Park Hotel (2018), Hilton Hotel (2018), QT Hotel

  • Muthu Selvam

    Muthu SelvamMuthu Selvam

    NA at Mosaic Hotel, The Park Hotel, Poppy's HotelNA at Mosaic Hotel, The Park Hotel, Poppy's Hotel

  • FASHOLA TOYIN

    FASHOLA TOYINFASHOLA TOYIN

    STATE ADMIN OFFICER at LIVING FAITH CHURCH WORLD WIDESTATE ADMIN OFFICER at LIVING FAITH CHURCH WORLD WIDE

  • Rania Pilquil

    Rania PilquilRania Pilquil

    RECE/Program Leder at Umbrella Family Childcare Centers of HamiltonRECE/Program Leder at Umbrella Family Childcare Centers of Hamilton

CREATE PROFILE
Julia Wróbel