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Associate Principal Engineer

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Experienced in various aspects of film and production, I have contributed to a range of academic projects and artistic endeavors. As a Sound Operator for the short film 'Caixa Fechada,' I showcased attention to detail and technical expertise. Additionally, as a Production Assistant for the academic project 'Fora do Comum,' I effectively supported the production team. I also contributed to the production of the music video 'Eternos são questão' by artist Moria, utilizing creative vision and organizational skills. Furthermore, I excelled in both production and editing roles during the FilmEU Annual Challenge 2024.

I'm a third-year accounting student at the Polytechnic Institute of Maia and I'm currently finishing a semester's experience on the Erasmus program at the Wroclaw University of Economics.
Throughout my degree, which is not yet finished, I have always shown an interest and willingness to learn in all subjects, always managing to achieve good results. This academic year I chose to study abroad, even though it meant having to extend the duration of my degree, because I am open to challenges and to leaving my comfort zone and adapting to new circumstances.

IT Service Management Manager with broad experience operating and evolving ITSM practices in enterprise environments. Strong background in ITIL-based service management, working across organizations to establish clear governance, process consistency, and service accountability.

Experienced in coordinating and improving core ITSM processes, including Incident, Problem, Change, and Work Order management, in collaboration with service owners and cross-functional teams. Regularly involved in service portfolio management, supporting service definition, ownership alignment, and lifecycle oversight.

Skilled in enabling transparency and continuous improvement through ITSM reporting, KPIs, and performance analysis, supporting both operational stability and informed decision-making. Actively contribute to ITSM capability building by supporting training, process adoption, and maturity development across teams.

Known for a structured, pragmatic approach to service management, effective stakeholder engagement, and the ability to operate in complex, high-pressure environments while maintaining focus on long-term service quality and sustainability.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Software engineering professional with deep expertise in developing robust, scalable applications. Strong focus on team collaboration, driving projects to successful completion, and adapting to evolving requirements. Proficient in multiple programming languages, frameworks, and tools. Values delivering high-quality results and fostering productive work environment.

Profissional com ótima capacidade de comunicação e bons conhecimentos em Gestão da Construção. Capaz de auxiliar na rotina diária e oferecer um serviço de qualidade, buscando soluções aos problemas apresentados.

Tengo mucha experiencia en organizar, limpieza y mantenimiento de lo que hace falta.
Soy muy consciente y profesional en mis actividades laborales.

Maria Júlia Pino

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