Katya Alves
Vila Franca de Xira,Portugal
Summary
Seasoned Senior Attorney with 7 years of litigation and contract drafting experience. Adept at establishing trust and rapport with clients. Dedicated to delivering expert representation and counsel through comprehensive knowledge of law. In addition to this, I am an astute professional who offers strong background in operations management. I possess excellent interpersonal skills and high-level business acumen. I excel in detail-focused environments, leveraging industry knowledge and superior organisation skills.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Managing Coordinator
FE Legal - FE Law Group
Lisbon, Portugal
04.2023 - 07.2023
- Complete management of the operations of the company, including quality assurance programs, to ensure operations run smoothly and on time across all departments
- Creation, improvement, facilitation and coordination of workflow and communication between my team, management, clients, and local and international Partners to achieve shared goals
- Scheduled regular meetings with my team, management, and local and international Partners to discuss the progress of projects, to develop and implement better and creative strategies, to monitor performance metrics and find ways to improve what is lacking, and make informed decisions based on data analysis
- Collaborated with finance teams regarding targeted budgets
- Applied best practices to adhere to company regulations and guidelines
- Trained and assigned tasks to team members and managed submissions from my team to meet timely deadlines
- Supported business development activities and onboarded new clients to grow revenues
- Chaired strategic planning meetings, engaged stakeholders and managed internal and external relationships to support plan delivery
- Prepared and presented reports, strategies and recommendations for consideration by senior management
- Supported new business initiatives and projects and contributed to review meetings and change processes
- Simultaneous orchestration of various interlinked projects
- Created, organised and maintained internal workflow systems and documents that could be accessed across different departments within the company to ensure conformity across the board
- Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs
- Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution, as well as answering phone calls and responding to emails from clients
- Prioritised activities to deliver programmed work within scheduled time and budget
- Aided senior leadership by recommending corrective actions and improvements to company operations
Coordinator
Atlantic Welcome - FE Law Group
Lisbon, Portugal
11.2022 - 07.2023
- I worked in repetitive collaboration with Partners and I coordinated all aspects of the projects to achieve successful results
- Arranged all travel logistics of clients including transport and accommodation
- Purchased work gear and other necessities needed for our clients
- Answered phone calls and responded to emails from clients
- Produced timeline and logistics for the arrival of clients
Junior Property Manager
Beyond the Office - FE Law Group
Lisbon, Portugal
11.2022 - 03.2023
- Procured new clients and serviced existing clients by building and maintaining relationships with them
- Drafted, prepared, executed and managed Service Provision Contracts
- Managed the accounting of the company and issued receipts and invoices to clients
- Controlled the finances of the company including monthly monitoring of income and expenditure, managed and controlled the petty cash, received funds, made payments, and secured payments from clients, including overdue payments
- Created process documents and marketing material for the company (letters, Excel sheets, PowerPoint presentations)
- Organised and regularly updated the company drive
- Created, organised and updated my tasks, meetings and events on my calendar on a daily basis
- Managed the office space of four companies which included submitting monthly electricity and water metre readings, maintaining stock levels of office supplies, general management of the maintenance, renovations and cleaning of the offices, contracting and dealing with third parties to perform tasks when needed
- Maintained tidy workplace to support cleanliness and quality standards
- Acted as main point of contact for tenants, contractors and third party agents
- Explained terms of lease and amounts to be paid to tenants
Advisor
Airbnb - Sitel Group
Lisbon, Portugal
06.2021 - 07.2021
- Provided friendly and efficient service to the customers
- First point of contact to handle and resolve customer issues
- Responded professionally to inbound phone calls and emails, including urgent situations
- Identified and escalated issues appropriately
- Researched information and troubleshot problems using available resources
- Arbitration of situations between customers
- Monitored and controlled numerous concurrent tasks in tandem
- Proactively and independently worked to meet targets and goals
Senior Attorney
Blignaut Neerahoo Incorporated Attorneys
Johannesburg, South Africa
10.2014 - 12.2019
- My areas of practice included, but were not limited to, commercial law, corporate law, contract law, family and matrimonial law, debt collection, property law and labour law
- Provided legal advice and guidance to individuals and businesses by analysing facts, providing recommendations, and assisting clients with making informed decisions
- Litigation and representation of clients in legal proceedings in court hearings, negotiations, and mediation in various areas of law
- Developed detailed litigation strategies for each case
- Legal analysis and legal research of complex issues
- Document drafting such as various contracts, wills, trusts, pleadings, and other legal instruments
- Negotiation and dispute resolution to reach favourable settlements for my clients
- Performed quarterly audits of client files
- Learned and used software such as AJS Legal Accounting and Practice Management Software and Legal Suite Practice Management Software at expert level
- Consultancy in legal and regulatory compliance, corporate governance and business development, and mergers and acquisitions
- Management of staff and the legal call centre department
- Ad hoc duties such as co-operation and assistance with tender processes, documents and attending meetings in relation thereto; running recruitment processes from start to finish; procuring and engaging with potential clients; creating and presenting PowerPoint slides in accordance with clients' needs; involvement in the marketing of the firm and planning and executing events for client capabilities; and teaching and mentoring junior staff
Candidate Attorney
The University of the Witwatersrand Law Clinic
Johannesburg, South Africa
01.2013 - 09.2014
- Court work experience such as representation at court hearings, issuing of legal process, serving and filing of legal process, uplifting files at court, creating duplicate files at court, applying for hearing dates, indexing and paginating files, setting matters down for hearing, etc
- Drafting of correspondence, court documents, legal opinions, and contracts
- Legal research
- Acting as a prosecutor on behalf of clients in disciplinary hearings
- Administration tasks such as inbound and outbound telephone calls with clients, stakeholders and third parties; managing the diary and calendar of my supervisor as well as the diary of a big volume of final year law students; and secretarial tasks such as printing, filing, photocopying, taking messages on behalf of my supervisor, managing databases and prioritising workloads
Group Guide
Adidas
Johannesburg, South Africa
06.2010 - 07.2010
- Entertaining and engaging with foreign clients and guests
- Travelling with foreign clients and guests to various activities
- Keeping count of foreign clients and guests
- Attending to and resolving requests/complaints of foreign clients and guests
Education
Certificate of Higher Education - Administration
Udemy (Online)
06.2023 -
NVQ Level 5 - Law
Centre for Conveyancing Practice
South Africa 02.2016 - 02.2016
NVQ Level 4 - Law
L.E.A.D (Legal Education and Development)
06.2013 - 11.2013
NVQ Level 4 - Law
University of the Witwatersrand
02.2013 - 06.2013
NVQ Level 6 - Law
University of the Witwatersrand
01.2008 - 12.2012
Skills
- Contract negotiation, drafting, review and execution
- Specialised in Commercial law, debt collection and Family law
- Litigation and court procedures
- Legal research and analysis of complex issues
- Client counselling and legal representation
- Document drafting such as contracts, wills, trusts, pleadings and other legal instruments
- Professional and personable
- Negotiating settlements
Certification
Copies of degree and qualifications may be provided upon request
Affiliations
Member of the Legal Practice Council of South Africa (Membership number: 39075)
Languages
English
Native
Portuguese
Intermediate
Afrikaans
Intermediate
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote
Opportunities Don't happen.You create them.
Chris Grosser
Timeline
Certificate of Higher Education - Administration
Udemy (Online)
06.2023 -
Managing Coordinator
FE Legal - FE Law Group
04.2023 - 07.2023
Coordinator
Atlantic Welcome - FE Law Group
11.2022 - 07.2023
Junior Property Manager
Beyond the Office - FE Law Group
11.2022 - 03.2023
Advisor
Airbnb - Sitel Group
06.2021 - 07.2021
NVQ Level 5 - Law
Centre for Conveyancing Practice
02.2016 - 02.2016
Senior Attorney
Blignaut Neerahoo Incorporated Attorneys
10.2014 - 12.2019
NVQ Level 4 - Law
L.E.A.D (Legal Education and Development)
06.2013 - 11.2013
NVQ Level 4 - Law
University of the Witwatersrand
02.2013 - 06.2013
Candidate Attorney
The University of the Witwatersrand Law Clinic
01.2013 - 09.2014
Group Guide
Adidas
06.2010 - 07.2010
NVQ Level 6 - Law
University of the Witwatersrand
01.2008 - 12.2012
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