Dynamic and results-driven professional with extensive experience in virtual assistance, HR and recruitment, sales, and client relationship management. Adept at project management, team coordination, and multilingual communication. Specializing in telephone and video interpreting with strong expertise in CRM systems, digital tools, and data analysis. Proficient in Microsoft Office Suite and Google Workspace, ensuring enhanced productivity. Committed to fostering strong client relationships and optimizing remote work environments with effective communication and technical expertise.
Hi, I’m
Khaled Ahmed
Lisbon,Portugal
Summary
Overview
9
years of professional experience
Work history
Dals Manchester, United Kingdom
Freelance Interpreter (English - Sylheti)
2025.02 - Current (1 education.year_Label & 3 education.months_Label)
Job overview
- Provided simultaneous and consecutive interpretation for medical, legal, and corporate settings.
- Assisted in diplomatic events, refugee support programs, and social work communication.
- Mediated disputes and facilitated cross-cultural understanding in various professional settings.
Ovira MediaSydney , Australia
Freelance Virtual Assistant
2023.01 - 2025.02 (2 education.years_Label & 1 education.month_Label)
Job overview
- Managed client communications and streamlined workflow operations.
- Provided technical support, issue resolution, and administrative assistance to improve business efficiency.
- Handled customer inquiries and optimized customer experience through CRM tools.
Minimercado LisbonLisbon , Portugal
Sales Executive
2020.01 - 2022.01 (2 education.years_Label)
Job overview
- Increased sales by 20% in six months through targeted marketing strategies.
- Managed CRM systems to enhance customer retention by 25%.
- Delivered engaging sales presentations at industry events, attracting new clients and partners.
Jaflong Valley Boarding SchoolSylhet , Bangladesh
Project Officer
2018.01 - 2019.01 (1 education.year_Label)
Job overview
- Led multi-team projects, optimizing resource allocation and reducing delays.
- Developed strategic project plans, ensuring on-time completion and budget efficiency.
- Managed cross-functional collaboration to achieve organizational goals.
SP Garments & Washing LtdDhaka , Bangladesh
HR & Administrative Officer
2016.01 - 2018.01 (2 education.years_Label)
Job overview
- Recruited and onboarded 2,000+ employees, streamlining HR processes.
- Developed employee engagement programs to boost satisfaction and performance.
- Ensured accurate payroll processing and compliance with HR policies.
Education
Shahjalal University of Science and TechnologySylhet
Master's & Bachelor's from Anthropology
University overview
Skills
- Virtual Assistance & Remote Support
- Multilingual Interpretation (English - Sylheti)
- HR & Recruitment
- Sales & Client Relationship Management
- Project Management & Team Coordination
- CRM & Digital Tools
- Microsoft Office Suite & Google Workspace
- Data Analysis
- Social Media & Marketing
Languages
English
Proficient (C2)
Bengali
Native
Portuguese
Elementary (A2)
Timeline
Freelance Interpreter (English - Sylheti)
Dals
2025.02 - Current (1 education.year_Label & 3 education.months_Label)
Freelance Virtual Assistant
Ovira Media
2023.01 - 2025.02 (2 education.years_Label & 1 education.month_Label)
Sales Executive
Minimercado Lisbon
2020.01 - 2022.01 (2 education.years_Label)
Project Officer
Jaflong Valley Boarding School
2018.01 - 2019.01 (1 education.year_Label)
HR & Administrative Officer
SP Garments & Washing Ltd
2016.01 - 2018.01 (2 education.years_Label)
Shahjalal University of Science and Technology
Master's & Bachelor's from Anthropology