Kim Steenkamp

• Boosted store revenue through upselling and cross-selling techniques.
• Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
• Supported store management with administrative tasks such as scheduling appointments or updating client records.

• Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
• Facilitated cross-functional communication between sales, marketing, and product development teams to ensure cohesive efforts towards shared goals.
• Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
• Collaborated with marketing teams to create targeted promotionand sales growth.

• Invested in state-of-the-art equipment to enhance client experiences while providing them access to cutting-edge technology within their chosen disciplines or artistic pursuits.
• Trained clients on a daily basis with state of the art Pilates equipment which i imported from the USA, held group classes as well.
• Trained a new instructor on how to instruct and train clients in the field of pilates.

Assisted clients in navigating visa requirements and other travel documentation, minimizing potential issues during their trips.

Make hotel bookings and flight arrangements initially only local destinations and then progressed after 2 years to International bookings.