Leonel Barbosa
Porto
Summary
Results-driven Sales and Account Manager with extensive experience in cloud solutions and technology sales, specializing in AWS services. Proven track record in driving revenue growth, managing key accounts, and delivering exceptional customer service. Adept at developing strategic sales plans, negotiating contracts, and collaborating with technical teams to provide tailored cloud solutions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cloud Sales Specialist & Sales Lead
DEVOTEAM
11.2023 - Current
- Managed key enterprise accounts: Increased revenue and raised awareness of service value among key stakeholders.
- Focused exclusively on AWS cloud solutions: Leveraged expertise in AWS services and partnerships to deliver high-value solutions.
- Led innovative sales strategies: Improved customer engagement and adoption, focusing on Generative AI and Machine Learning projects.
- Crafted and executed strategic plans: Achieved quarterly targets and aligned with the annual goals for the AWS Sales team.
- Built strong customer relationships: Assessed needs to make product recommendations and upsell, resulting in increased customer satisfaction and loyalty.
- Provided ongoing support to existing clients: Maintained a high level of satisfaction and encouraged repeat business.
- Adapted sales approaches: Tailored product offerings according to each customer's unique needs and preferences.
- Collaborated with AWS partners: Delivered customized AWS solutions by working closely with partners and technical teams.
- Presented AWS value: Delivered presentations and product demos, effectively articulating the AWS services value proposition and driving conversions.
- Onboarded and retained new clients: Contributed to a 20% expansion in the client base and significant revenue growth.
- Achieved sales targets: Met 50% of the annual target within the first five months, with a strong pipeline in place.
Account Manager
MAGICBEANS
01.2023 - 10.2023
- Focused on AWS cloud solutions: Established deep expertise in AWS services and offerings.
- Managed key accounts portfolio: Ensured high levels of customer satisfaction and retention.
- Identified and pursued upselling/cross-selling opportunities: Enhanced revenue through cloud services.
- Coordinated with technical teams: Ensured seamless implementation of cloud solutions.
- Expertise in AWS Funding Programs: Including MAP, OLA, WAR, and POC, facilitating informed decision-making and resource allocation.
- Generated $1.2 million in large migration projects: Leveraged deep cloud services knowledge for enterprise accounts, resulting in exceptional revenue growth.
- Exceeded annual revenue target by 50%: Demonstrated strategic planning, strong client relationships, and effective negotiation skills.
- Maintained high client retention rate: Provided exceptional customer service and anticipated client needs.
Cloud Sales Representative
MAGICBEANS
05.2022 - 01.2023
- Promoted cloud solutions: Led to a substantial increase in sales revenue.
- Enhanced client satisfaction: Addressed concerns promptly and provided exceptional service.
- Delivered post-sales support: Ensured customer success and satisfaction through troubleshooting.
- Cultivated and managed leads: Resulted in a 30% increase in lead volume year-over-year.
- Fostered customer relationships: Resulted in a 20% increase in client retention and referral rates.
- Spearheaded lead generation efforts: Generated over 100 qualified business leads annually through cold calling, targeted networking, and innovative sales strategies.
- Generated additional sales opportunities: Utilized upselling and cross-selling techniques.
- Provided product training: Ensured optimal performance in sales roles for new team members.
Territory Sales Executive
CONSTRUAL, CONSTRUTORA MECÂNICA LDA
03.2021 - 04.2022
- Expanded market presence: Achieved a 30% increase in sales growth over a 12-month period within the assigned territory.
- Developed strong relationships with stakeholders: Secured 10 new contracts valued at €500,000 annually.
- Delivered product presentations and negotiated contracts: Resulted in a 25% improvement in year-over-year revenue with over 50 presentations.
- Achieved sales targets: Increased conversion rates by 20% through effective planning, prospecting, and product presentations.
- Developed customized sales strategies: Increased customer satisfaction by 40% and loyalty by 25% through tailored approaches.
- Participated in industry trade shows and conferences: Networked with over 100 potential clients, leading to a 15% increase in lead generation and gathering market intelligence.
- Contributed to new product development: Provided valuable feedback from over 30 customers, leading to the development of 3 new product offerings.
Sales Engineer
INDSEQ - INDUSTRIAL SERVICE & EQUIPMENT, SA
06.2019 - 03.2021
- Provided technical sales support: Delivered comprehensive support for industrial equipment and services, including site assessments, proposal development, and deal closure, resulting in a 25% increase in sales over 12 months.
- Established long-term client relationships: Achieved a 30% increase in repeat business and generated 15 new referrals annually, cultivating a strong network within the industry.
- Identified and capitalized on sales opportunities: Assessed the environment and implemented winning strategies, resulting in a 20% increase in market share.
- Generated new leads: Created over 50 new leads monthly through cold calling, social media outreach, and industry events, contributing to a 35% increase in lead conversion rates.
- Developed customized proposals: Demonstrated a clear understanding of client requirements, leading to a 40% increase in proposal acceptance rate and a 25% growth in customer satisfaction scores.
- Delivered technical sales presentations: Presented more than 30 annually to prospects, effectively showcasing the benefits and value of products, resulting in a 20% increase in product adoption rates.
- Navigated complex negotiations: Closed deals that maximized profitability while maintaining a 95% customer satisfaction rate.
Sales Engineer
LABLAD - TITO & FIDALGOS LDA
01.2018 - 06.2019
- Managed end-to-end technical sales processes: Included client support, equipment installation, maintenance, and user training, ensuring seamless transactions and enhancing customer satisfaction by 30%.
- Established long-term client relationships: Cultivated repeat business and referrals, building a strong network within the industry.
- Identified sales opportunities: Assessed the environment and implemented winning strategies.
- Developed customized proposals: Demonstrated a clear understanding of client requirements, leading to a 35% increase in proposal acceptance rate.
- Delivered technical sales presentations: Conducted over 25 presentations annually to prospects, effectively showcasing product benefits and value, resulting in a 15% increase in product adoption rates.
- Increased sales revenue: Consistently met and exceeded sales targets through effective client presentations and product demonstrations.
- Attended trade shows and seminars: Promoted products and networked with industry contacts, resulting in a 25% increase in lead generation.
- Suggested product evolution ideas: Contributed to new product variants.
- Utilized creative problem-solving skills: Overcame technical challenges in the sales process.
Field Service Engineer - Trainee
CLINIFAR
06.2016 - 07.2017
- Performed onsite installation, modification, and maintenance: Completed over 100 projects annually with a 95% customer satisfaction rate.
- Examined and diagnosed equipment malfunctions: Interpreted reports and analyzed customer complaints to identify faulty equipment.
- Disassembled and reassembled complex machinery: Repaired or replaced worn or malfunctioning components.
- Led documentation efforts: Maintained accurate records of equipment history, warranty claims, and service reports.
- Provided expert technical assistance: Ensured proper setup and alignment of complex machinery components during installation projects, reducing installation errors by 30%.
- Conducted regular equipment inspections: Identified potential issues before escalating into costly repairs or downtime events.
- Tested equipment performance: Demonstrated operation and servicing of equipment to customers.
Education
Degree in Computer and Medical Instrumentation - Bioengineering
INSTITUTO SUPERIOR DE ENGENHARIA DO PORTO
Porto01.2015
Skills
- Relationship Building
- Client Relations
- Customer service and care
- Upselling and Cross Selling
- Cloud Solutions (AWS Specialist)
- Strategic Account Planning & Sales Techniques
- Excellent Communication & Presentation Skills
- Critical thinking with an innovative approach (problem-Solving)
- Time Management
- Cross-Functional Team Collaboration
- Negotiation
Certification
- KEY Training & Consulting, 270/2018, Professional Training in Sales Techniques
- Agile Project Management, 6SR66XPLA3U6, Foundation of Project Management
- Project Initiation: Starting a Successful Project, ACL2JKPQMUZ8
- Project Planning: Putting all together, SXPPQKX65K74
- Project Execution: Running the Project, 4UAEWFNMZSTY
- AWS Cloud Practitioner Foundational
- AWS Well Architected Proficient
- Migration Ambassador Foundations
- AWS Technical Accredited
Languages
Portuguese
Native language
English
Proficient
C2
Timeline
Cloud Sales Specialist & Sales Lead
DEVOTEAM
11.2023 - Current
Account Manager
MAGICBEANS
01.2023 - 10.2023
Cloud Sales Representative
MAGICBEANS
05.2022 - 01.2023
Territory Sales Executive
CONSTRUAL, CONSTRUTORA MECÂNICA LDA
03.2021 - 04.2022
Sales Engineer
INDSEQ - INDUSTRIAL SERVICE & EQUIPMENT, SA
06.2019 - 03.2021
Sales Engineer
LABLAD - TITO & FIDALGOS LDA
01.2018 - 06.2019
Field Service Engineer - Trainee
CLINIFAR
06.2016 - 07.2017
Degree in Computer and Medical Instrumentation - Bioengineering
INSTITUTO SUPERIOR DE ENGENHARIA DO PORTO
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