LUJAIN ALAFESHAT
Lisbon
Summary
Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
6
6
years of professional experience
4
4
Certifications
2
2
Languages
Work History
ACI Engineer
Cisco Systems, Inc.
09.2025 - Current
- Undergo onboarding, training, and knowledge transfer on Cisco ACI architecture, APIC operations, and data center policies.
- Gaining hands-on understanding of the existing ACI fabric design, configurations, and network topology.
- Shadowing senior engineers during operational activities to learn incident handling, troubleshooting, and change procedures.
- Studying and familiarize with tenants, VRFs, bridge domains, EPGs, contracts, and policies used in the environment.
- Learning monitoring, fault analysis, and health score interpretation using Cisco APIC.
- Reviewing standard operating procedures (SOPs), escalation matrices, and SLA requirements.
- Participating in internal training sessions, labs, and simulations related to ACI, data center networking, and security.
SVS Engineer
Estarta Solutions
06.2024 - 08.2025
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
- Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
- Developed positive working relationships with stakeholders to effectively coordinate work activities.
- Presented technical findings to stakeholders, ensuring clear understanding of project status and goals.
- Provided input to team lead regarding areas for process and procedural improvement.
- Enhanced product performance by conducting thorough failure analysis and recommending improvements.
Senior Hyperflex Engineer
ESTARTA, Amman
11.2021 - 06.2024
- Investigated field conditions to resolve issues for design and development.
- Kept construction in compliance with plans and specifications.
- Monitored the progress of ongoing progress and completed frequent quality and compliance assessments.
- Trained users in procedures related to network applications software and related systems to reduce user-generated errors.
- Installed and integrated new hardware and software systems into the existing infrastructure.
- Reviewed activities regularly to identify opportunities for improvement.
- Finished tasks and job duties, adhering to deadlines to avoid delays.
- Volunteered for and tackled new assignments and tasks to ease staff member burden.
- Completed assigned tasks prior to shift end.
- Managed daily tasks and sought opportunities to go beyond requirements and support business targets.
Consulting Hyperflex Engineer
EXPO CITY | COP28, Dubai
10.2023 - 12.2023
- Was responsible for proactively monitoring and managing the events / alarms that were created on different facets of the infrastructure.
- Provided Quality Assurance for L1 monitoring (Ticket building, process adherence, systems monitoring & SLA tracking).
- Provided technical escalation point for L1 analysts.
- Provided advanced troubleshooting for platforms and drove the issue/problem resolution process.
- Recommended process/procedure improvement.
- Performed Root Cause Analysis of problems, proposed and implemented remediation actions.
- Performed approved configuration changes during entity migrations.
- Co-ordinated with the vendors on behalf of the customer and the customer’s agreed SLAs with the vendor.
Virtualization Engineer
ESTARTA, Amman
09.2019 - 11.2021
- Monitored and analyzed network performance and reports on data input or output to detect problems, identify inefficient use of computer resources, or perform capacity planning.
- Oversaw network upgrade and expansion projects, including installing equipment and verifying the successful integration of new components.
- Researched, tested and integrated new hardware and software solutions to meet the network's requirements.
- Planned for the expected network capacity, setting up the needed infrastructure and access protocols.
- Volunteered for and tackled new assignments and tasks to ease staff member burden.
- Completed assigned tasks prior to shift end.
- Completed assigned tasks with little or no supervision.
- Helped team complete assignments to meet goals.
Education
Master of Business Administration -
German Jordanian University
Amman01.2024
Bachelor degree of Electrical Engineering - undefined
Al Balqa'a Applied University
Amman01.2016
Skills
Management
Linux
Virtualization
Infrastructure
Integration
Network Performance
Microsoft Excel
Analytical Thinking
Consulting
Microsoft Word
Teamwork
Mitigation
Construction
Electrical Systems
Data Centers
Software Systems
Certification
Microsoft Certified: Azure Administration Associate.
Accomplishments
- Certificate Of Recognition Expo City Dubai | COP28, Dubai December 2023
- INJAZ AL-Arab Young Entrepreneurs Competition Certificate - Qatar FedEX Access Awards, Qatar March 2012
Timeline
ACI Engineer
Cisco Systems, Inc.
09.2025 - Current
SVS Engineer
Estarta Solutions
06.2024 - 08.2025
Consulting Hyperflex Engineer
EXPO CITY | COP28, Dubai
10.2023 - 12.2023
Senior Hyperflex Engineer
ESTARTA, Amman
11.2021 - 06.2024
Virtualization Engineer
ESTARTA, Amman
09.2019 - 11.2021
Bachelor degree of Electrical Engineering - undefined
Al Balqa'a Applied University
Master of Business Administration -
German Jordanian University