LUJAIN ALAFESHAT
Lisbon
Summary
Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
6
6
years of professional experience
4
4
Certifications
2
2
Languages
Work History
ACI Engineer
Cisco Systems, Inc.
09.2025 - Current
- Undergo onboarding, training, and knowledge transfer on Cisco ACI architecture, APIC operations, and data center policies.
- Gaining hands-on understanding of the existing ACI fabric design, configurations, and network topology.
- Shadowing senior engineers during operational activities to learn incident handling, troubleshooting, and change procedures.
- Studying and familiarize with tenants, VRFs, bridge domains, EPGs, contracts, and policies used in the environment.
- Learning monitoring, fault analysis, and health score interpretation using Cisco APIC.
- Reviewing standard operating procedures (SOPs), escalation matrices, and SLA requirements.
- Participating in internal training sessions, labs, and simulations related to ACI, data center networking, and security.
SVS Engineer
Estarta Solutions
06.2024 - 08.2025
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
- Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
- Developed positive working relationships with stakeholders to effectively coordinate work activities.
- Presented technical findings to stakeholders, ensuring clear understanding of project status and goals.
- Provided input to team lead regarding areas for process and procedural improvement.
- Enhanced product performance by conducting thorough failure analysis and recommending improvements.
Senior Hyperflex Engineer
ESTARTA, Amman
11.2021 - 06.2024
- Investigated field conditions to resolve issues for design and development.
- Kept construction in compliance with plans and specifications.
- Monitored the progress of ongoing progress and completed frequent quality and compliance assessments.
- Trained users in procedures related to network applications software and related systems to reduce user-generated errors.
- Installed and integrated new hardware and software systems into the existing infrastructure.
- Reviewed activities regularly to identify opportunities for improvement.
- Finished tasks and job duties, adhering to deadlines to avoid delays.
- Volunteered for and tackled new assignments and tasks to ease staff member burden.
- Completed assigned tasks prior to shift end.
- Managed daily tasks and sought opportunities to go beyond requirements and support business targets.
Consulting Hyperflex Engineer
EXPO CITY | COP28, Dubai
10.2023 - 12.2023
- Was responsible for proactively monitoring and managing the events / alarms that were created on different facets of the infrastructure.
- Provided Quality Assurance for L1 monitoring (Ticket building, process adherence, systems monitoring & SLA tracking).
- Provided technical escalation point for L1 analysts.
- Provided advanced troubleshooting for platforms and drove the issue/problem resolution process.
- Recommended process/procedure improvement.
- Performed Root Cause Analysis of problems, proposed and implemented remediation actions.
- Performed approved configuration changes during entity migrations.
- Co-ordinated with the vendors on behalf of the customer and the customer’s agreed SLAs with the vendor.
Virtualization Engineer
ESTARTA, Amman
09.2019 - 11.2021
- Monitored and analyzed network performance and reports on data input or output to detect problems, identify inefficient use of computer resources, or perform capacity planning.
- Oversaw network upgrade and expansion projects, including installing equipment and verifying the successful integration of new components.
- Researched, tested and integrated new hardware and software solutions to meet the network's requirements.
- Planned for the expected network capacity, setting up the needed infrastructure and access protocols.
- Volunteered for and tackled new assignments and tasks to ease staff member burden.
- Completed assigned tasks prior to shift end.
- Completed assigned tasks with little or no supervision.
- Helped team complete assignments to meet goals.
Education
Master of Business Administration -
German Jordanian University
Amman01.2024
Bachelor degree of Electrical Engineering - undefined
Al Balqa'a Applied University
Amman01.2016
Skills
Management
Certification
Microsoft Certified: Azure Administration Associate.
Accomplishments
- Certificate Of Recognition Expo City Dubai | COP28, Dubai December 2023
- INJAZ AL-Arab Young Entrepreneurs Competition Certificate - Qatar FedEX Access Awards, Qatar March 2012
Timeline
ACI Engineer
Cisco Systems, Inc.
09.2025 - Current
SVS Engineer
Estarta Solutions
06.2024 - 08.2025
Consulting Hyperflex Engineer
EXPO CITY | COP28, Dubai
10.2023 - 12.2023
Senior Hyperflex Engineer
ESTARTA, Amman
11.2021 - 06.2024
Virtualization Engineer
ESTARTA, Amman
09.2019 - 11.2021
Bachelor degree of Electrical Engineering - undefined
Al Balqa'a Applied University
Master of Business Administration -
German Jordanian University