Summary
Overview
Work History
Education
Skills
Languages
Interests and hobbies
Additional Information
Timeline
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Lukas Lloyd Milan Arthur Deighton

Lukas Lloyd Milan Arthur Deighton

UAE

Summary

I was born in Belgium to an English father and Italo-Slovenian mother and have lived in several European countries.

I had the great opportunity to attend international schools, were I enjoyed the multicultural environment and made friends of +20 different nationalities. I am extremely open-minded, tolerant and respectful of others.

Recently I acquired good experience in hospitality and I am often praised for my strong interpersonal and customer service skills.

Overview

6
6
years of professional experience

Work History

Flight Attendant

Emirates Airlines
05.2024 - Current
  • Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Handled medical emergency calmly and competently following established protocols while liaising with the cockpit crew as needed.
  • Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
  • Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
  • Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
  • Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
  • Answered passenger questions and provided solutions to issues arising during flights.
  • Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
  • Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
  • Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
  • Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.

Kitchen Designer and Salesman

Luxor Kitchens
11.2023 - 04.2024
  • Designed detailed kitchen layouts based on client needs, budgets and available supplies.
  • Selected flooring, counters, cabinets and appliances based on client needs and budgets.
  • Planned and presented project quotes for custom designs.
  • Maintained relationships with installers and suppliers.
  • Presented innovative solutions to complex design challenges, maximizing both aesthetics and functionality within limited spaces.
  • Reviewed completed projects with clients to ensure their satisfaction and gather valuable feedback for continuous improvement.

Barman

Club Med Resorts
08.2023 - 10.2023
  • Improved customer satisfaction by providing efficient, friendly service and tailored drink recommendations.
  • Contributed to a positive workplace culture by fostering camaraderie among coworkers and offering support when needed.
  • Managed cash register transactions accurately, ensuring balanced tills at the end of each shift.
  • Streamlined drink preparation processes for faster service during peak hours.
  • Developed loyal clientele with excellent interpersonal skills, attentive listening, and personalized service.

Barman for a Catering Company

Ursula's catering
09.2022 - 07.2023
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Responsible for making cocktails as well as other drinks at private parties and events. Especially trained to serve top quality champagne and fine wines
  • Supervision of other serving staff
  • Calculation of quantity of alcohols, soft drinks and decoration for cocktails, depending on the number of guests


Waiter

Armazen 22
12.2021 - 06.2022
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • This is a highly appreciated meat restaurant with a long wine list. Here I have learned how to combine different foods with different wines.

Waiter

Sushissimo
04.2021 - 09.2021
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items. My language skills were very appreciated as Cascais is a very busy tourist area.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Volunteer

Organization helping old people
10.2018 - 06.2019

The IB Program teaches students to be an active member of the community where we live. In this context, I distributed food baskets to the elderly in need and reduced mobility.

I met many lonely people and for some I was their only daily visit. I helped them to put food in the fridge, I would take out the garbage, sit for a while to talk about life. Giving them a little bit of attention and human warmth brightened their day as well as mine.

Education

Flight Attendant Degree - Aviation

Emirates Flight Academy
Dubai
11-2024

Professional Bartender - Bartending

European Bartender School
Barcelona
08.2022

Tourism And Hospitality - Hospitality And Tourism

Escola Superior De Hotelaria E Turismo Do Estoril
Estoril Portugal

High School Diploma -

St. Dominics International School
S. Domingos De Rana, Portugal
07.2020

Skills

  • Order Accuracy and Delivery
  • Cool Under Pressure
  • Serving with a smile
  • Always ready to listen to people and be of service
  • Outstanding organization skills
  • Outstanding communication skills
  • Quick problem solving
  • Multicultural
  • Fluent in 5 languages
  • Good acting skills

Languages

English
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
Portuguese
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Slovenian
Bilingual or Proficient (C2)
Italian
Intermediate (B1)

Interests and hobbies

- Aviation

- Gym training

- Events organization

- Meeting with friends

- Watching history documentaries

- Staying informed about politics and current affairs

- Acting

Additional Information

United Kingdom Citizen

Italian Citizen

1.88 cm tall

Driving license cat. B

Good swimmer and sportsman

Train in CPR and first aid

Timeline

Flight Attendant

Emirates Airlines
05.2024 - Current

Kitchen Designer and Salesman

Luxor Kitchens
11.2023 - 04.2024

Barman

Club Med Resorts
08.2023 - 10.2023

Barman for a Catering Company

Ursula's catering
09.2022 - 07.2023

Waiter

Armazen 22
12.2021 - 06.2022

Waiter

Sushissimo
04.2021 - 09.2021

Volunteer

Organization helping old people
10.2018 - 06.2019

Flight Attendant Degree - Aviation

Emirates Flight Academy

Professional Bartender - Bartending

European Bartender School

Tourism And Hospitality - Hospitality And Tourism

Escola Superior De Hotelaria E Turismo Do Estoril

High School Diploma -

St. Dominics International School
Lukas Lloyd Milan Arthur Deighton